Global Services (Outsourcing) takes biggest slice of exports pie
KUALA LUMPUR, SEPTEMBER 15, 2011 – The Multimedia Development Corporation (MDeC) announced that MSC Malaysia exports from January to June 2011 increased by 19% to RM4.25 billion, compared to the RM3.57 billion recorded in the same period last year.
More than half of the exports were attributed to MSC Malaysia companies in Global Services, which comprises of various shared services and outsourcing activities ranging from Business Process Outsourcing (BPO), IT Outsourcing (ITO) to Knowledge Process Outsourcing (KPO). The rest were derived from sales of goods and/or services by MSC Malaysia companies in the INFOTECH and Creative Multimedia clusters.
| Cluster | Export Sales |
| Creative Multimedia | 142.39 |
| Institutes of Higher Learning and Incubators (IHLs and Incubators) | 62.51 |
| INFOTECH | 1,340.64 |
| Global Services | 2,703.51 |
| Grand Total | 4,249.05 |
“The consistent increase in exports is proof that we are on the right track towards achieving net exporter status. Several global think tanks have recognized Malaysia’s growing competitiveness as a vibrant ICT hub, and our resolve is to ensure that we have the right initiatives in place for MSC Malaysia to continuously flourish on a global scale,” Datuk Badlisham Ghazali, CEO of MDeC said.
Earlier this year, MDeC launched the third and final phase of MSC Malaysia which earmarked ICT as one of the key drivers in realizing the high-value economy. With Malaysia making its way towards becoming a global hub for ICT solutions and services, MDeC targets a total of RM42 billion GDP contributions for the period of 2011-2015.
Malaysia has been considered as one of the top Asian countries in terms of ICT exports. A 2011 report by the United Nations Conference on Trade and Development (UNCTAD) has ranked Malaysia eighth amongst global economies in terms of ICT exports. AT Kearney’s Global Services Location Index has also consistently placed Malaysia as the third most preferred destination for outsourcing after India and China.
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