CA Technologies Joins FIDO Alliance

Group Aims to Advance Authentication and Remove Passwords from the Online Security Process

MALAYSIA, Kuala Lumpur – 12 May 2014 – CA Technologies (NASDAQ: CA) today announced it has joined the FIDO (Fast Identity Online) Alliance, an industry consortium delivering standards for simpler, stronger authentication during online transactions.

As a leader in user authentication and a sponsor member of the FIDO Alliance, CA Technologies will contribute its expertise in multi-factor and risk-based authentication, and identity and access management, to the group’s work to create industry-accepted, open specifications to enhance the authentication process.

“The market has been screaming for an alternative to passwords for years,” said Jim Reno, chief security architect, CA Technologies Security business. “With the focus from the FIDO Alliance and the participation of industry leaders such as CA, we will deliver the specifications that offer a viable alternative to passwords and strive for zero-friction when authenticating users.”

“CA Technologies has been a leader in identity & access management and user authentication for many years. The expertise and experience the company has working with some of the world’s leading corporations and governments across the globe will certainly help advance our mission for more secure and simultaneously easier-to-use online authentication,” said Michael Barrett, president of the FIDO Alliance.

For more information, on CA Technologies Advanced Authentication solutions, please visit http://bit.ly/1fNMTYn.

New CA arcserve Unified Data Protection Makes Protecting Physical, Virtual and Cloud Systems Easy and Effective

Ground-breaking Unified Architecture Changes Backup Landscape with Single, Comprehensive Assured Recovery™ Solution

MALAYSIA, Kuala Lumpur – 8 May 2014 – – CA Technologies (NASDAQ: CA) today unveiled CA arcserve Unified Data Protection (UDP), an easy-to-use solution providing cost-effective backup and Assured Recovery® across mixed IT environments – helping businesses boost the availability of critical systems.

CA arcserve UDP is a transformative enhancement to the CA arcserve data protection software family and a uniquely compelling alternative to the cost and complexity of deploying multiple point solutions. A new unified architecture and recovery point server drive a full range of highly efficient data protection capabilities for physical and virtual environments through a simple, web-based user console. CA arcserve UDP provides more than 30 new marquee features to give businesses and service providers precise and flexible functionality to meet stringent service level and recovery objectives.

“CA arcserve UDP is the most significant release of arcserve to date. Architected from the ground up to deliver data protection simplicity, CA arcserve UDP allows businesses to reduce complexity and mitigate rising costs without sacrificing functionality. Simply put, it renders ‘point solutions’ obsolete,” said James Forbes May, VP, Data Management, Asia Pacific, CA Technologies.

Ends Data Protection Complexity While Improving Cost & Efficiency

CA arcserve UDP is designed with ease-of-use as a fundamental requirement. A unified architecture and single web-based user interface integrate unmatched data protection for virtual and physical systems. CA arcserve UDP offers:

·        Greater efficiency and quicker time-to-value with a broad spectrum of enterprise-level functionality – including image and file-based backup, tape support, replication, and high availability – in a single solution

·        Workflow-based Protection Plans that let users “dial in” the right level of protection within minutes

·        Five solution editions that help customers buy just the right level of protection

·        Flexible pricing on a per-terabyte or per-socket basis for physical and virtual systems

·        A single solution for Microsoft Windows, Linux and UNIX systems

"The concept of unified data protection brings significant value to enterprises that are struggling to meet increasingly stringent RPOs and RTOs across physical, virtual and cloud environments," said Eric Burgener, research director, Storage Practice, IDC. "Economics will drive data protection consolidation as administrators look to simplify how they handle backup, recovery, and business continuity requirements in today's heterogeneous world."

Comprehensive Functionality Replaces Limited Point Solutions

At the heart of the unified CA arcserve UDP is the new resource saving recovery point server (RPS), combining  true global source-side de-duplication, integrated block-level replication, AES 256-bit level encryption, and cascading retention policies. CA arcserve UDP leverages the RPS and other technical advancements to deliver:

·        Extended virtual machine protection with agent-less protection for  VMware and now Microsoft Hyper-V™ environments

·        Assured Recovery with local and virtual remote standby and automated, non-disruptive disaster recovery testing and reporting

·        Continuous, full-system replication and high availability for near-instant recovery of an entire system – including business applications, files and data on both virtual and physical systems

·        Broad support of major cloud platforms to allow easy recovery, migration or replication of complete systems, applications or data from cloud to cloud

“Organizations must easily and efficiently keep up with rapid data growth and manage a combined physical and virtual infrastructure, but specialized data protection ‘point’ solutions are often too limited in scope, and large-enterprise solutions can be too unwieldy for many smaller businesses,” said David Fartouk, Founder and CTO at Trust-IT Solutions, a provider of value-added services in IT infrastructure, storage, backup and disaster recovery planning based in Israel. “During testing, we were particularly impressed by  CA arcserve UDP’s centralized control and task planning, its resource-saving deduplication and compression, and its overall performance – all packaged in a solution that is really unique to the market.”

Extends Business Opportunities for Service Providers

CA arcserve UDP is sold exclusively through a reseller channel and ideally suited to MSPs building or adding disaster recovery and business continuity to their offerings. It offers:

·        Documented APIs to ease integration with third-party platforms
·        JumpStart data seeding to accelerate protection at remote sites
·        MSP-designed reporting
·        Specialized licensing programs and resources on the MSP Zone website that speed time-to-value

“To meet the needs of our growing and increasingly demanding customer base, speed and manageability are more important than ever when it comes to handling our clients’ backups.” said Gary Haberl, President of Lions Park Computers Ltd., a full-service network administration company based in Calgary, Alberta. “Building on the strengths of its heritage, CA arcserve UDP delivers on those requirements, proving to be extremely quick and easy to deploy while providing a fast recovery method to get our clients back to work quickly.”

CA Technologies Simplifies Identity Management and Governance for Business Users with New CA Identity Suite

Solution Puts the IT Language into Business Terms, Helps Non-Technical Business Leaders to Make Effective and Reliable Decisions without Compromising Enterprise IT Needs

MALAYSIA, Kuala Lumpur, 5 May 2014 — CA Technologies (NASDAQ: CA) today announced the availability of CA Identity Suite, a new, one-stop identity management and governance solution that transforms data into business information and simplifies identity management and access governance across the enterprise.

The CA Identity Suite streamlines access requests, approvals and governance processes for the business stakeholder by translating traditional IT jargon into language and terms a business user understands.

“Today’s security environment demands that more non-technical business stakeholders participate in IAM functions; they are the users that know who should have access to data, systems and applications,” said Vic Mankotia, VP, Solution Strategy, Asia Pacific & Japan, CA Technologies. “CA Identity Suite helps simplify the IAM engagement for business users, incorporating an easy-to-use interface and language they understand in a system they can access anytime, through a variety of devices.”

With role analytics, the ability to customize policy and system connections without coding, and the functionality to request, grant and govern user access, the CA Identity Suite delivers enterprise scale identity management in a solution that requires minimal training and offers a consolidated, simplified user experience. CA incorporated SIGMA, IDMLogic’s leading business-focused application for identity and access governance, with CA IdentityMinder™ and CA GovernanceMinder™ to create the CA Identity Suite.

“Security and compliance teams want seamless, intuitive processes that let them provide the appropriate information that their various internal partners want and need,” said Myrna Soto, Chief Infrastructure and Information Security Officer, Comcast. “By integrating CA Technologies and IDMLogic solutions across our organization, we have been able to help simplify identity management processes and make engagement easy for our business leaders without compromising our security and compliance needs.”

CA Technologies Unified Monitoring Helps IT Organizations Focus on Customer Experience

Latest CA Nimsoft Monitor Release Expands Infrastructure Visibility and Improves Staff Productivity

MALAYSIA, Kuala Lumpur – April 30, 2014 – CA Technologies (NASDAQ: CA) today announced the latest release of CA Nimsoft Monitor, its unified solution for monitoring and managing IT technologies and services. Enhancements to CA Nimsoft Monitor further expand infrastructure visibility and improve staff productivity so that IT organizations can focus more on the experience of their customers.

In the race to deliver new applications that drive revenue and differentiated customer experiences, IT infrastructure is becoming increasingly complex. Many IT operations teams are struggling to make sense of infrastructure performance data from a number of disparate tools, and as a result, take a reactive approach to infrastructure management.

CA Nimsoft Monitor delivers comprehensive IT monitoring that enables IT organizations to take a more proactive approach to infrastructure management and be better equipped to manage the explosion of applications and capabilities that will help grow their business. With better visibility and insight of their infrastructure, IT teams can closely monitor infrastructure performance, access critical metrics and data, and take proactive corrective steps to maintain maximum customer and end-user satisfaction.

“We chose CA Nimsoft Monitor so that we could eliminate point monitoring tools that were more difficult to use,” said Florence Burnoud, head of Service Assurance, Bull. “The solution also gives us the ability to go beyond traditional monitoring of the infrastructure and better focus our efforts on monitoring the applications and measure the experience of our users. It also enables us to give our customers the single, unified view of all of their IT services that they demand.”

CA Nimsoft Monitor provides comprehensive and proactive IT monitoring coverage through a single, unified architecture that supports traditional data centers, and virtualization and cloud environments. It is simple to use and has a lightweight footprint that delivers the scalability and multi-tenancy required by enterprises and managed service providers. IT operations teams can quickly adopt and manage new customer-centric services, applications and technologies to help grow their businesses by taking advantage of its unique “plug and play” architecture.

“In today’s app-driven economy, businesses are putting the customer experience, and the success or failure of their brands, in the hands of IT teams. IT leaders can no longer be satisfied cobbling together dozens of tools to monitor the health of their infrastructure—the critical foundation that powers these apps and services,” said Stephen Miles, VP, Services Assurance, APJ. “CA Nimsoft Monitor helps IT pros to spend less time managing their management tools and more time delivering the best customer experience possible.”

The latest release of CA Nimsoft Monitor enhances capabilities such as performance trending and root cause analysis; intuitive, sophisticated reports and dashboards; and out-of-the-box custom monitoring. It also offers:

• Tablet-friendly HTML5 custom dashboards designed for easy set up and viewable in HTML5 enabled browsers and on a range of mobile devices, providing a complete view of the infrastructure and customer service data.
• Dynamic thresholds to limit alarms to those that matter most to improve staff productivity and minimize false alarms. 
• Maintenance mode to suppress alarms across the monitoring environment for when devices are down during scheduled maintenance. 

“Many IT organizations are stuck in reactive IT monitoring approaches, centered on trying to sort through information coming from far too many point tools. Too often, the focus is on assigning blame rather than working together to solve the problem,” said Jim Frey, vice president, research, EMA. “A unified IT monitoring solution like CA Nimsoft Monitor helps operations teams focus instead on what should be the common goal for all – internal/external customer experience and satisfaction – and to make the shift towards increasingly proactive and preventative practices.”

The new release of CA Nimsoft Monitor also delivers VMware vSphere performance views that provide data related to vSphere hosts, guests and Virtual Center management systems within a single interface. In addition to English, Simplified Chinese, Japanese, Spanish and Brazilian Portuguese, CA Nimsoft Monitor is now also available in German and Korean.

CA Nimsoft Monitor Snap

A new release of CA Nimsoft Monitor Snap – a feature-rich version of CA Nimsoft Monitor – is also available. New capabilities include dynamic thresholds, maintenance mode, VMware vSphere performance views, as well as support for additional applications, databases, and storage devices such as JBoss, Oracle and VMAX. It is also now available in German and Korean languages. CA Nimsoft Monitor Snap is free for up to 30 monitored devices, each with unlimited monitors. A free download is available here.

The community support site, CA Snap Central, includes a discussion board, free documentation, a knowledge base, instructional videos and a forum for sharing ideas for future releases.  

To learn more about CA Technologies market-leading, unified monitoring solution, please visit www.ca.com/unifiedmonitoring.

CA Nimsoft Monitor Snap Snapped up by 5,000 Customers in First 100 Days

Free Unified IT Monitoring Solution Embraced by SMBs, Fortune 1000 Companies and Service Providers in 147 Countries

MALAYSIA, Kuala Lumpur, January 20, 2014 – CA Technologies (NASDAQ: CA) announced that the free CA Nimsoft Monitor Snap solution has already been downloaded by over 5,000 customers—including SMBs, Fortune 1000 companies and IT service providers—across 147 countries since its release in October 2013.

These customers are finding CA Nimsoft Monitor Snap to be a compelling solution for proactively monitoring their servers, networks, storage, data bases and applications in order to ensure reliable delivery of critical IT service to end-users and customers.

Indmar Marine Engines, the world's largest privately held manufacturer of gasoline-powered, inboard marine engines, is now using CA Nimsoft Monitor Snap as its primary IT monitoring tool—replacing Spiceworks.

“CA Nimsoft Monitor Snap was a breeze to install and immediately gave us insight into issues that we hadn’t noticed with Spiceworks that could have caused us significant business disruption,” said Kris Kirby, IT manager, Indmar Marine Engines. “We find the dashboards in CA Nimsoft Monitor Snap more usable than what we had to work with in Spiceworks, with fewer false positives and more monitoring configuration options.”

Also indicative of the success of CA Nimsoft Monitor Snap are the 4,000 members who have flocked to its online community, CA Snap Central, and the 60-plus CA Technologies partners that are also now promoting the product to their own customers.

CA Nimsoft Monitor Snap is a feature-rich version of CA Technologies acclaimed CA Nimsoft Monitor solution and shares the same code base. It is free for up to 30 monitored devices each with unlimited monitors—not a limited time-trial.

CA Technologies today introduced a new version of CA Nimsoft Monitor Snap that provides monitoring for a broader range of IT resources—including Citrix CloudPlatform and VMware vCloud—and a free mobile app that allows IT staff to keep an eye on the health of their infrastructure from both iOS and Android devices. Users of CA Nimsoft Monitor Snap who need to manage more than 30 devices can easily upgrade to the paid-license version of CA Nimsoft Monitor, which has been enhanced with new alarm management features, IPv6 support, additional languages and more.

“We are extremely gratified to see our vision for a free, robust and complete enterprise-class IT monitoring solution embraced so quickly by such a diverse range of customers,” said Stephen Miles, vice president, Service Assurance, Asia Pacific and Japan, CA Technologies. “We will continue investing in CA Nimsoft Monitor Snap and the Snap Central community to give everyone the ability to better safeguard the health of their critical service delivery infrastructure no matter how tight their budgets may be.”

CA Nimsoft Monitor Snap supports English, Simplified Chinese, Japanese, Spanish and Brazilian Portuguese. A free download is available here.

Budget 2014 Commentary: CA Technologies

Victor Cheng, 

Vice President, Asia South

CA Technologies

CA Technologies applauds the Malaysian government on unveiling yet another people- and business-friendly 2014 Budget, and one which offers a strong buffer against economic uncertainties as we move into 2014.

The age of innovation is upon us, and we are seeing many exciting socio-economic developments across many Asian nations, including Malaysia. CA Technologies views these allocations as an encouraging display of commitment by the government to transform the nation and accelerate the growth of a high income economy. Companies, organizations, and governments need to be agile and innovate to succeed and better connect with their constituents in this connected market. This underscores the increasingly important role that IT plays in business transformation to drive greater productivity, collaboration, efficiencies and sustained growth. We are confident that Budget 2014 will accelerate Malaysia’s competitiveness regionally and globally.

In particular, CA Technologies welcomes the RM1.8 billion implementation of the Second Phase of the High Speed Broadband (HSBB) project to provide coverage in urban and suburban areas, benefitting 2.8 mil households and increasing Internet speech to 10 Mbps. This development not only opens up opportunities for people in regional areas to better participate in the digital economy, but will also lead to improved communications, greater choice through e-commerce, greater employment opportunities and savings in both time and money.

CA Technologies views the special incentives allocated for entrepreneurial and SME development positively as well, specifically the RM50 million allocation to the Malaysian Global Innovation and Creativity Centre (MaGIC) to empower entrepreneurs, and the RM120 million allocation to SMEs to increase innovation and productivity. These considerations will further promote a culture of creativity and innovation amongst individuals and SMEs and drive business and economic growth.

The incentives allocated for environmental conservation and resource management are also good news. The tax allowance for the purchase of green technology equipment and tax exemption on the use of green technology services and system will enable businesses to leverage on technology as a sustainability game changer. Sustainability is a team sport, and we are all stewards of the planet for future generations.

CA Technologies Unveils New Strategies and Solutions to Help CIOs Harness Disruptive Technologies at CA Expo Kuala Lumpur

CIO Value Being Measured by Ability to Provide Innovation, Speed, Insight and Security to Help Drive Business Transformation 

MALAYSIA, Kuala Lumpur, 5 September, 2013 – CA Technologies (NASDAQ: CA) today issued a challenge to CIOs in Malaysia to embrace disruptive technologies such as cloud, mobile, social, and big data, and put IT in the driver’s seat to create business innovation. This clarion call to action was made today at CA Expo ‘13 Kuala Lumpur attended by more than 200 IT and business leaders.

CA Expo ‘13 Kuala Lumpur was hosted by CA Technologies global and regional leaders, including Trevor Bunker, senior vice president, Global Presales, CA Technologies and Stephen Miles, vice president, Service Assurance, CA Technologies. During the expo, the leading IT management solutions and services company shared its new strategies for CIOs in driving innovation, including the unveiling of its Enterprise Mobility Management solutions and the showcase of its new solutions for tackling disruptive technologies in Malaysia.

The global IT landscape is shifting rapidly, and this is most evident in Asia Pacific and Japan (APJ), home to some of the most dynamic markets in the world. “We’re living in an Age of Innovation in Asia Pacific & Japan, and IT is at the heart of this incredible socio-economic transformation. IT can provide the innovation, speed, insight, and security necessary for organizations to succeed. The question now lies with CIOs if they want to proactively and strategically drive this transformation towards business growth, or remain tactical in maintaining IT infrastructures,” said Victor Cheng, vice president, Asia South, CA Technologies.

“CIOs everywhere are coping with an increasingly complex IT environment while constantly being pressurized to do more with less. To succeed in this new world of IT, CIOs need to be strategic and focused in balancing the delivering of normal IT services and creation of new services to drive business growth,” said Peter Yong, director, CA IT Infrastructure Solutions, country representative partner (CRP) of CA Technologies in Malaysia.

Channel Survey Shows a Climate of Innovation in APJ

At CA Expo ‘13 Kuala Lumpur, CA Technologies unveiled the results from the latest Channel Index Survey, an annual study that tracks the IT industry outlook of CA Technologies partners. This year’s study polled 554 global partners of CA Technologies through an online survey.

The Channel Index Survey found a climate of innovation among CIOs in APJ. They are increasingly switching their IT budgets from routine maintenance toward more innovative projects that enable revenue-generating services for businesses. In fact, APJ channel partners say that 33 percent of their time is spent helping their customers innovate. The conventional wisdom is that 80 percent of a company’s IT budget is typically spent on maintenance and operations, leaving just 20 percent for innovation initiatives.

Despite the uncertainty of today’s global economy, 46 percent of APJ channel partners think that IT budgets will improve, while 36 percent believe their budget will remain the same. Mobility, big data and cloud are the three disruptive technologies identified by CIOs as their IT investment priorities.

Enterprise Mobility Strategy and Solutions Launched in Malaysia

At CA Expo ‘13 Kuala Lumpur, CA Technologies announced the availability of CA Mobile Device Management (CA MDM) and plans to introduce additional innovative enterprise mobility solutions. These solutions will help increase workplace productivity and collaboration, and will manage mobile enterprise applications across all environments from a single administrative interface.

CA Mobile Device Management helps IT embrace Bring-Your-Own-device (BYOD) policy by providing the necessary visibility and management tools for a wide variety of mobile devices.

Additionally, the highly scalable CA MDM can be integrated into the enterprise security architecture and secure data “at rest” and “in transit” across all devices. Over-the-air (OTA) application delivery and analytics showing app usage helps IT easily distribute and monitor key enterprise applications and keep them current with automatic updates. CA MDM also provides a robust self-service capability that can transform a device from unmanaged to managed in 90 seconds. The self-service portal streamlines enrollment and provisioning; provides the ability to remotely lock and selectively wipe a lost device; remove enterprise controls; and deprovision workers’ devices when they leave the workplace.

”Enterprise mobility is a game changer for many organizations facing an increasingly mobile workforce and a surging bring-your-own-device culture among IT-savvy information workers. CA Technologies enables CIOs to embrace enterprise mobility by helping to ensure the security of enterprise mobile assets, management of multiple devices, diversity and management of mobile platforms, and investments in making mobile applications,” said Vic Mankotia, vice president, Solution Strategy, Asia Pacific & Japan.

CA Technologies mobility solutions will be launched in phases across APJ markets.

Cheng summed up CA Expo ’13 Kuala Lumpur: “CA Expo ’13 Kuala Lumpur represents one of the biggest marketing investment CA Technologies in engaging our customers and partners in Kuala Lumpur. This year’s CA Expo is special as we are mapping new strategic growth directions under our new CEO Mike Gregoire. We are firmly committed to continue growing in Malaysia and helping CIOs create real business advantage with disruptive technologies.”

For more information on CA Expo ’13 Kuala Lumpur, including the full agenda, news, and announcements, visit http://www.ca.com/sg/lpg/Events/CA-Expo-13-Kuala-Lumpur.aspx

CA Expo 2013 to Bring Big IT Ideas to Malaysia

Time is Now for CIOs to Drive Business Innovation in Asia Pacific and Japan 

Kuala Lumpur, MALAYSIA – August 28, 2013 – CA Technologies (NASDAQ: CA) today announced that CA Expo ’13 Kuala Lumpur  will be held on the 5th of September at Hilton Sentral, Kuala Lumpur. The CA Expo theme this year is “Go big. IT with Impact!” represents a keen call-to-action for all CIOs and IT leaders around Asia Pacific and Japan (APJ) to carry the flame of innovation by embracing disruptive technologies such as cloud, mobility, social and big data in driving business innovation.

Today, it is no longer enough for IT leaders to just maintain IT services. CIOs are managing increasingly complex IT environments in Malaysia where they are faced with higher expectations for IT services while constantly pressured to do more with less.

Annually, CA Technologies has invested in CA Expo as its flagship event across APJ to share its latest IT management vision, solutions and services with its customers and partners. CA Expo ’13 Kuala Lumpur will provide IT decision makers with market-relevant perspectives and dive deeper into technology insights from senior global and regional leaders from CA Technologies such as Trevor Bunker, senior vice president, Global Presales and Stephen Miles, vice president, Service Assurance, APJ.

Victor Cheng, vice president, Asia South, CA Technologies said, “CIOs today have a unique opportunity to drive business innovation with the maturity of disruptive technologies such as cloud, mobility and big data. CA Technologies is at the center of this age of innovation, where we have mapped new strategies and developed new IT management solutions and services for IT leaders to succeed. We look forward to engaging our customers and partners during CA Expo ‘13 Kuala Lumpur.”

“The annual CA Expo is an important part of our commitment to partnering with CIOs in Malaysia. IT has taken the center stage in transforming the way we work, live and play. As Malaysia continues its growth as one of the largest economies in Southeast Asia, CIOs need be at the fore-front in harnessing disruptive technologies to drive socio-economic transformation and business competitive advantages,” said Peter Yong, director, CA IT Infrastructure Solutions, country representative partner (CRP) of CA Technologies in Malaysia

CA Technologies is expected to unveil its new IT management solutions and services during CA Expo ‘13 Kuala Lumpur.

Several leaders from all areas of the IT industry are expected to attend CA Expo ’13 in Kuala Lumpur. To attend CA Expo ‘13 Kuala Lumpur, please register here http://www.ca.com/sg/lpg/Events/CA-Expo-13-Kuala-Lumpur.aspx

CA Technologies and NTT Com Security Partner to Offer IAM-as-a-Service Using CA CloudMinder in Asia Pacific and Japan

Alliance Delivers IAM-as-a-Service Hosted Locally, In-Country to Help Address Data Sovereignty Needs

Kuala Lumpur, Malaysia 13 August, 2013 – CA Technologies (NASDAQ: CA) announced it has signed an agreement with NTT Com Security (formerly known as Integralis) to host CA CloudMinderTM Identity and Access Management (IAM) software-as-a-service solution in the Asia Pacific and Japan (APJ) region. This partnership enables CA Technologies to provide identity management, advanced authentication and single sign-on as-a-service locally.

NTT Com Security, a global information security and risk management solutions provider, will host CA CloudMinder via its Group Data Centers across the APJ region, helping local customers address data sovereignty policies in certain markets.

(From left) Mr Lionel Lim, President of Asia Pacific & Japan, CA Technologies, and Mr William Yeack CSE, President of Asia Pacific, NTT Com Security seal the partnership to offer IAM-as-a-service using CA CloudMinder in the region.

“The pervasiveness of trends like cloud and bring-your-own-devices have added new layers of security complexities for leading organizations across the Asia Pacific markets today,” said Lionel Lim, president, Asia Pacific & Japan, CA Technologies. “CA CloudMinder enables IT professionals to streamline how they manage users and their access to information and devices. This will create greater operational and cost efficiencies and allow the IT function to be focusing on driving business innovations. We are particularly excited about this partnership with NTT Com Security, as it enables CA Technologies to deliver CA CloudMinder as a locally-hosted IAM-as-a-service solution.”

“The use of cloud, social networking tools, and mobile devices and applications have opened the enterprise and erased any security perimeter that may have existed. It has created a hybrid IT environment that puts new demands on security professionals,” said Mike Denning, senior vice president and general manager, Security, CA Technologies. “Hybrid IT calls for a hybrid IAM solution, like CA CloudMinder, that addresses today’s IT environment of cloud, on-premise apps, social and mobile. We look forward to working with NTT Com Security to host CA CloudMinder for the APJ region.”

CA CloudMinder provides enterprise-grade IAM for cloud-based or on-premise applications in a highly scalable, multi-tenant, IAM as-a-Service solution. With extended out-of-the-box support for social identities and additional on-premise and cloud applications such as Microsoft Office 365, CA CloudMinder helps IT departments reduce the complexities of managing IAM.

NTT Com Security is part of NTT Communications and, via its new WideAngle brand, provides Information Security and Risk Management solutions to companies worldwide.

CA Technologies, a leader in IT management solutions, partnered with NTT Com Security for its position as one of the leading, global security operational data center providers, as well as for its large footprint in the region.

“CA CloudMinder is a game-changing SaaS solution that addresses a critical need in an increasingly complex IT security environment within our region,” said William Yeack CSE, President of Asia Pacific, NTT Com Security. “This partnership creates a world-class security offering that will resonate well with enterprises today. We look forward to working together to make this partnership a regional success.”

Travelling Smart this Aidilfitri : CA Technologies provides top ten smart tips on securing your online identity while you enjoy your upcoming ‘balik kampung’ and holiday

Online identity theft and holidays? The two probably has as much in common as Siti Nurhaliza and Hollywood action movies. In fact we are quite sure that you are aware of the threat of identity theft by the mere fact that you have an online presence, be from having a Facebook account, shopping online or performing your banking transactions over the Internet. But did you know that the risks you face for your identity to be stolen can be higher when you are travelling?

Identity theft in Malaysia is not a new problem. In fact it’s safe to say that it’s been there since the dawn of the digital age in this country. With hackers and cyber criminals getting more sophisticated however, it is not surprising that identity theft has become such a problem that over RM4 million was stolen from Malaysians through identity theft in the first three months of 2011 alone.

We are quite sure that this coming Hari Raya break, many of you would be travelling out of the city towards your hometowns while others may take the opportunity of the long leave to go abroad for a holiday. Before you pack your bags and start dreaming of rendang, ketupat or that rejuvenating beach holiday, do take some time to read and put the safety tips below into practice.

Have an identity safe Raya and holiday everyone!


DON’T ANNOUNCE YOUR TRAVEL PLANS ON SOCIAL MEDIA.
This invites identity thieves to target your house while you’re away. Also avoid using applications that transmit your location on Social Media.

WHILE STAYING AT A HOTEL, lock important documents such as your passport in a hotel safe & use a known PIN # but NOT the same as your credit cards.

PLACE A HOLD ON YOUR SNAIL MAIL.
When criminals see an overflowing mailbox, they see an easy way to steal personal information. Most neighbours will help clear your mailbox.

PROTECT YOUR SMARTPHONE.
Create a password for access, and use an application with a GPS locator to find your phone if it is lost or stolen. Also ensure you have an Erase ALL Data option as ON.

CARRY ONLY NECESSITIES IN YOUR WALLET WHEN TRAVELING.
Go through your wallet and leave at home your library card and other cards with your name on them. Some cards are country specific and do not need to travel.

USE ONLY ATMS LOCATED IN BANKS.
The cash dispensers in remote locations are not you best place to insert the card or the PIN.

TRAVEL ALERT
on your credit card accounts, and freeze your credit with few calls.

DON’T PUT YOUR NAME & ADDRESS ON LUGGAGE TAGS.
Include just your last name and a mobile phone number.

LEAVE YOUR LAPTOP AT HOME IF YOU CAN.

If you must travel with a laptop, do not use Wi Fi hotspots you don’t know.  Do not access bank accounts from a coffee shop or other public machine. Lots of data is left behind revealing your personal identity.

DISCARD USED BOARDING PASSES.
Travellers leave boarding passes behind in airplanes or hotels, they often contain full names and other personal information.

CA Nimsoft Service Desk Facilitates True IT Transformation With Self-Service/Cloud Automation, Easy Integration and Mobility

Highly Configurable SaaS-Based ITSM Solution Empowers IT to Respond More Quickly and Efficiently to Ever-Intensifying Business Demands

Kuala Lumpur, Malaysia July 22, 2013 – CA Technologies (NASDAQ: CA) today announced the latest release of CA Nimsoft Service Desk (NSD), the transformational, SaaS-based ITSM solution that empowers organizations to respond more quickly and cost-efficiently than ever to the relentlessly growing demands of business users.

This latest release facilitates the kind of true IT transformation customers need to achieve as part of their broader quest for IT-enabled business agility through three key new capabilities:

• Self-service/cloud automation. With CA NSD, IT organizations can quickly and easily implement Web services that automatically trigger activation, de-activation and/or modification of resources such as compute capacity or applications running in the enterprise data center or in the public cloud based on appropriate policies and approvals.  This reduces operational cost and accelerates fulfillment of requests from the business by eliminating the need for manual action by IT staff.

• Easy integration with complementary solutions. New Web services capabilities in CA NSD can dramatically simplify integration with other potential components of an enterprise ITSM environment—such as other third-party service desks including Cisco Smarts and SAP Solution Manager and enterprise solutions such as and CA LISA® Release Automation. Advanced “click and go” integration enables IT organizations to build and evolve end-to-end service management processes directly through the administrator interface. This helps ensure fulfillment of business requirements and support execution of ITIL best practices.

• Enhanced mobility. CA NSD delivers a progressive mobile experience that empowers consumers of IT services to create incidents, manage tickets, monitor approvals and view critical service communications information anytime or anywhere from any device. This rich mobile functionality includes geographic location and the ability to leverage native phone capabilities such as GPS and the camera, and optimizes responsiveness to end-user needs.

DecisionOne Corporation, an MSP leader with clients ranging from United Airlines to the U.S. Department of Defense, selected CA NSD as its strategic service desk platform after an extensive evaluation of competing products, including ServiceNow, Astea and Sapphire.

"As a premium managed IT services provider, we must do a superior job of keeping our clients' complex IT environments running smoothly, while continuously improving the efficiency of our own internal operations," said Steven L. Lack, DecisionOne’s Senior Vice President of Managed Services & IT.  "We chose CA NSD as a foundational technology for our business precisely because it enables us to achieve these twin objectives by virtue of its rich features, the ease with which we can configure new clients and integrate ITSM processes, and the global support we can count on from CA Technologies."

As a SaaS-based solution, CA NSD can be rapidly implemented without the capital costs associated with conventional service desk applications. Web form based configuration eliminates the need for specialized administrator or programming expertise to configure automation workflows and Web services integrations.

“SaaS is more than a convenient delivery model, it can provide significant advantages in enabling more diverse and flexible IT services without incurring burdensome administration and management requirements,” said Dennis Drogseth, vice president, Enterprise Management Associates. “The latest version of CA Nimsoft Service Desk captures these core SaaS advantages, with a focus on ease of use, easy customization, flexible integration and enhanced levels of automation. These strengths are pivotal in enabling IT organizations to focus increasingly on delivering business value with reduced TCO and back-office overhead.”

CA NSD lets customers choose monthly subscriptions based on named or concurrent-user licensing. The SaaS model also gives customers immediate access to any and all upgraded functionality as soon as it becomes available.  CA NSD is available directly from CA Technologies and from the company’s global partner network.

“Increasingly, IT is less about command-and-control and more about engineering a set of virtualized hybrid cloud resources that the business can access on-demand,” said Vic Mankotia, vice president, solution strategy, Asia Pacific & Japan, CA Technologies. “With CA Nimsoft Service Desk, we have designed and delivered a solution that IT can use to automate and deliver business services without getting bogged down in writing a bunch of inflexible code, tapping into its limited capital budget, or ripping-and-replacing existing resources that still have genuine value.”

CA Technologies Simplifies Data Protection for Linux

CA ARCserve D2D for Linux Delivers Fast, Efficient Data Protection and Recovery for Virtual and Physical Linux Server Environments

Kuala Lumpur, Malaysia July 10, 2013 – CA Technologies (NASDAQ: CA) today announced CA ARCserve® D2D for Linux, providing fast, simple data protection and disaster recovery for businesses running virtual and physical servers on the popular open source platform.

An image-based solution, CA ARCserve D2D for Linux helps organizations protect the integrity and availability of critical systems, applications and data within their shrinking backup windows.  It complements CA ARCserve® D2D for Microsoft Windows, providing a complete solution for today’s heterogeneous environments.

“Long periods of downtime or data loss can have a devastating impact on businesses who are already struggling to keep up with their ever-changing IT environment,” said Jindřich Rosička, technical director at IS4 Technologies, an IT solutions and services provider based in the Czech Republic. “CA ARCserve D2D for Linux has the speed and reliability that our customers need to meet their demanding business requirements. We also plan to use the solution to protect our own Linux servers.”

CA ARCserve D2D for Linux provides fast and frequent backups to meet today’s demanding recovery point objectives. The solution’s flexible recovery options reduce business downtime and support fast recovery time objectives. In addition, built-in data security supports diverse compliance requirements.

CA ARCserve data compression reduces backup-related storage requirements and costs. Unattended bare-metal recovery enables systems to quickly and easily be restored to similar or dissimilar physical or virtual servers—giving customers much greater flexibility when it comes to recovery infrastructure.  Granular recovery allows individual file restoration from any recovery point image.

“Our customers need fast, cost-effective backup software that is easy-to-use and delivers true business value,” said Stephen Lawlor, senior storage and virtualization consultant at Cristie Data Ltd, a leading UK-based provider of data storage and management solutions. “We were extremely pleased with how CA ARCserve D2D for Linux performed during rigorous testing in a Centos environment. It worked flawlessly and intuitively with each and every restoration scenario we threw at it—while also offering superior value.”

Users access CA ARCserve D2D for Linux through an easy-to-use Web 2.0 console that enables hassle-free, automated agent installation, as well as centralized management, configuration and reporting of all protected Linux servers.

CA ARCserve D2D for Linux can be licensed individually on a per-server (or virtual machine) basis. It also is included in CA ARCserve managed capacity (per-Terabyte) and virtual server per-socket offerings. In addition to IT organizations, it is ideal for resellers and service providers seeking to add cost-effective Linux data protection to their service offerings.

“IT has to aggressively reduce the amount of time and effort they spend protecting mission-critical systems, including those powered by Linux,” said James Forbes-May, VP, Data Management, Asia Pacific and Japan, CA Technologies. “CA ARCserve empowers our customers to fulfill their most pressing recovery objectives with a single, cross-platform solution and licensing options tailored to achieve maximum return on investment.”

CA ARCserve D2D for Linux supports Red Hat Enterprise Linux 5.x and 6.x, as well as CentOS 5.x and 6.x.  CA ARCserve backup, replication and high availability solutions also support Linux.

CA Technologies Completes Layer 7 Acquisition

Kuala Lumpur, MALAYSIA June 17, 2013 – CA Technologies (NASDAQ: CA) announced it has completed the acquisition of privately-held Layer 7 Technologies, a leading provider of Application Programming Interface (API) security and management.

The acquisition of Layer 7 will enable CA Technologies to provide leading security and management technology to the API marketplace that complements its Identity and Access Management suite, including CA SiteMinder®, as well as solutions focused on DevOps including the CA LISA® suite. The combination of CA Technologies and Layer 7 solutions will help customers better secure and manage APIs and deliver confidently and quickly the cloud, mobile and composite applications that run today’s business services.

“Just as the Web created business opportunities by redefining how companies interact with consumers and employees, APIs are driving new opportunities by accelerating the shift to mobile apps, cloud services and the Internet of Things. Those opportunities, however, don’t come without risk,” said Vic Mankotia, vice president, solution strategy, Asia Pacific & Japan, CA Technologies. “The addition of Layer 7 and the synergy across our identity and access management and data protection technologies helps protect our customers’ sensitive and proprietary data so they can take advantage of these new forms of online business.”
For additional information, please visit www.ca.com/layer7.

CA Technologies Announces New Infrastructure Management Capabilities for Citrix XenDesktop 7

Allows Customers to Improve Infrastructure and Virtual Desktop Visibility, Performance and Management

Kuala Lumpur, MALAYSIA – May 29 2013 – Today at Citrix Synergy™, the premier industry conference on mobile work style solutions powered by cloud services, CA Technologies (NASDAQ: CA) announced the latest version of its Infrastructure Management capabilities—CA Infrastructure Management 2.2—providing complete support for Citrix XenDesktop® 7.    

Today’s announcement is the result of nearly eight months of collaboration between CA Technologies and Citrix to deliver key capabilities in  CA Infrastructure Management for enterprises and  CA Nimsoft Monitor for managed service providers (MSPs). The offerings are designed to help mutual customers gain visibility into the performance, activities, events, metrics and configurations of their infrastructure and virtual desktop services. The CA Technologies offerings allow IT staffs to seamlessly correlate Citrix XenDesktop with its underlying physical and virtual deployment infrastructure, delivering comprehensive, timely and actionable information to optimize service reliability and end user experience.  

In October 2012, the two companies  announced a partnership to help enterprises and service providers increase agility and productivity by providing additional management and monitoring capabilities on top of Citrix cloud and desktop virtualization solutions.

“Customers are always looking for ways to simplify and improve their day-to-day operations with broader visibility across systems,” said Bob Schultz, Group VP and GM of the Desktop business, Citrix. “Together with CA Technologies, we are able to deliver a common solution to enterprise monitoring and manageability that spans both the underlying infrastructure and XenDesktop, leading to faster problem resolution and optimized service delivery.”

Both CA Technologies and Citrix customers benefit from these new technology capabilities in three ways:  Reduced operational costs through consolidated monitoring; lower operational risk through faster and more efficient problem isolation and remediation; and, greater overall system stability, reliability and performance as a result of predictive monitoring and systems downtime avoidance.

CA Technologies is one of the first software companies to integrate the front-end desktop user experience and back end infrastructure management in one easy-to-use dashboard.  With this integration, Citrix XenDesktop can now be monitored holistically as part of the broader IT infrastructure and integrated into standard IT support and troubleshooting processes.

“The CA Nimsoft Monitor solution for Citrix XenDesktop, launched last fall, provides real-time insight into our customer’s XenDesktop infrastructure and a ‘single pane of glass’ that was difficult to achieve previously,” said Lloyd R. Witt, Director of Virtual Technologies, Managed Services, MTM Technologies.  “Citrix XenDesktop 7 unifies the deployment of both virtual applications and desktops, which will simplify deployment while increasing flexibility. Our customers will benefit from CA Technologies and Citrix working closely together as the integration between these two solutions is critical in today’s fast-paced managed services world.”

Over the next several weeks, CA Technologies will be working to bring these new solution capabilities to its channel partner community with subscription pricing for MSPs and enablement programs to drive adoption and scale.  

“CA Technologies is committed to supporting Citrix to help ensure a successful deployment of Citrix XenDesktop 7,” said Stephen Miles, vice president, Service Assurance, Asia Pacific and Japan, CA Technologies. “Citrix XenDesktop 7 unifies virtual applications and desktops and we expect that, combined with the new features and functionality in our latest version of CA Infrastructure Management, Citrix XenDesktop 7 will deliver exactly what customers are looking for to help solve their requirements in terms of mobility, simplicity and security.”

CA Technologies, in Cooperation with SAP, to Offer New Service Assurance Solutions

New Offerings to Help Customers Realize Accelerated Value From SAP® Extended Diagnostics and Help Gain Deeper Diagnostics Insights

Kuala Lumpur, MALAYSIA – May 22 2013 – CA Technologies (NASDAQ: CA) announced that it is working with SAP (NYSE: SAP) to extend application-performance solution offerings and an application-performance services implementation package. CA Technologies is also delivering a new offering called the CA Application Performance Management Rapid-Deployment Solution. These offerings, when viewed together, are expected to provide customers deeper monitoring insights with tested best-practice implementation services to deliver fast time to ROI.

SAP began reselling CA Introscope® as the SAP® Extended Diagnostics application by CA Wily in 2008, helping customers to gain increased visibility into their large and complex Java and .NET environments. CA Technologies and SAP are now cooperating to extend the solution with other application performance management tools, to be made available to SAP customers. They anticipate that customers can gain even deeper insights that will help them to measure the performance and quality of Web-based, end-user transactions as an application traverses a network. By monitoring performance from the business process down to the transaction-component level in real time, customers may be able to identify, prioritize and resolve problems before end users are affected.

“By offering more of our Service Assurance solutions for use with SAP Extended Diagnostics, we expect that customers will be further enabled to provide their end users with higher-quality service,” said Stephen Miles, vice president, Service Assurance, Asia Pacific & Japan, CA Technologies. “We anticipate that will translate into higher customer satisfaction and retention, and greater ability for customers to drive more revenue.”

With the CA Application Performance Management Rapid-Deployment Solution, CA Technologies intends to help companies get up and running quickly with SAP Extended Diagnostics and enable them to realize accelerated value.

CA Technologies plans to install and deploy the CA Application Performance Management Rapid-Deployment Solution with a predetermined, estimated time schedule and fixed-price implementation service. It combines SAP software and content with additional services from CA Technologies, providing customers with information to help better manage application performance across physical, virtual and cloud environments throughout their lifecycle. Capturing transaction performance data from problem sources – application, end-user and infrastructure – and using integrated end-user experience information to help reduce problem resolution guesswork is expected to further enable SAP customers to provide a high-quality experience for critical business services.

Rapid-deployment solutions are typically ready-to-use combinations of best-in-class, pre-configured software, packaged with fixed-price implementation services, content and end-user enablement that have been specifically tailored to industries or line-of-business needs, delivered in weeks. They are designed to offer a quick, cost-effective method for standardizing processes with fewer migration risks. The average timeframe for a typical deployment is eight weeks or less, which helps customers lower the cost of implementation and speed time to value, while retaining the flexibility to extend the solution according to individual needs.

For more information, visit CA Technologies storefront on the SAP EcoHub solution marketplace at http://ecohub.sap.com.

New SaaS-Based iPad App from CA Technologies Empowers CXOs to Strategically Manage Technology Investments

CA Clarity Playbook Bridges Gap Between Strategic Planning and Operational Execution

Kuala Lumpur, Malaysia April 24, 2013 -- CA WORLD -- CA Technologies (NASDAQ: CA) today announced CA Clarity™ Playbook, an innovative  mobile application that uniquely empowers CXOs to strategically manage their organization’s technology investments in the context of their high-level business goals and objectives—right from their iPads.

Delivered via a SaaS model, CA Clarity Playbook also makes it easy for CXOs to quickly collaborate with key process stakeholders and respond more quickly to changing business needs anywhere, any time.

"IT and the business have to work hand-in-hand to create new revenue streams and deliver a differentiated brand experience—even in the face of finite structural and human resources, " said Lokesh Jindal, general manager, Service and Portfolio Management,  CA Technologies. "CA Clarity Playbook enables this critical coordination by giving executives the ability to nimbly adapt plans, activities and priorities."

CA Clarity Playbook integrates with CA Clarity PPM and other systems of record to provide CXOs with the intuitive dashboard-style mobile workspace they need to:

• Define strategic objectives, goals and initiatives;
• Collaborate  with stakeholders on strategic plans;
• Leverage information from operational systems;
• Assess alignment of IT investments with business objectives;
• Visualize investment financials in real time; and
• Evaluate impact of new priorities on in-place plans.

According to a research study* by CA Technologies, few CIOs are directly involved in defining business strategy—even though 73 percent of business executives acknowledge that IT is central to the execution of that strategy.

CA Clarity Playbook helps address this disconnect by liberating CXOs from the manual, annual planning cycles of the past, so they can more proactively take advantage of emerging business opportunities and technological innovations.

"With the increasing use of technology by patients and healthcare providers, a successful business strategy in the healthcare industry should be driven by a strong technology strategy," said R. John Ragsdale, Chief Information Officer, BerylHealth. “To grow our business in the midst of this Health Information Technology explosion, we need to embrace strategic planning disciplines and tools that increase our innovation and speed-to-market—and that improve technology visibility and decision-making for our C-level executives."

CA Clarity Playbook can draw from information sources both in the cloud and across the enterprise to keep strategic initiatives on track and aligned to organizational goals. Users can access CA Clarity Playbook workspace from an iPad app or from a tablet or desktop running an HTML5-compatible web browser.

“To successfully cope with today’s intense time-to-market pressures, business leaders need the same kind of real-time, multi-dimensional visibility into IT as they have into sales pipelines and supply chains,” said Jeffrey M. Kaplan, managing director of THINKstrategies, Inc. and founder of the Cloud Computing Showplace. “It has simply become impractical for them to continue depending on periodic second-hand IT reporting that can’t be dynamically queried and is often out-of-date by the time it arrives on their desks.”

CA Clarity Playbook is a key enabler of the broader CA Technologies Business Service Innovation initiative, which enables customers to more effectively accelerate, transform and secure IT to adaptively meet the intensifying challenges of competition in a global information economy.

“IT is adopting more complex and fluid service provisioning models at the same time as it is becoming increasingly integral to the business,” said Cameron McNaught, Senior Vice President and Head of Cloud and Strategic Solutions, International Business, Fujitsu Limited.  “With CA Clarity Playbook, CA Technologies is directly responding to this confluence of complexity and criticality with a solution that gives corporate managers much-needed control of technology resource allocation and performance.”

*The Future Role of the CIO ‘Becoming the Boss’, October 2011, CA Technologies.



CA Technologies Delivers a Clear Path for Mainframe Customers to Embrace the Future of the Dynamic Data Center

Strategy Will Enable Customers to Take Advantage of the Dynamic Data Center Across Mainframe, Distributed and Cloud

Kuala Lumpur, Malaysia April 24, 2013 – CA WORLD – CA Technologies (NASDAQ: CA) today announced a strategic direction to help mainframe customers embrace the future dynamic data center and move closer to the ideal state of unbounded business enablement at zero cost.

The company has made significant new investments in mainframe solutions to provide customers with the tools to manage data centers with utmost reliability, security and speed.

“Information technology is in the midst of a tremendous change cycle,” said Michael Madden, general manager, Mainframe. “We have responded with a strategy that serves the evolving requirements of the data center, including cost-effectiveness, data security and speed and a fantastic end-to-end customer experience.”

Once bound by on-premise facilities, data centers today are a dynamic mix of on-premise and virtual computing power. CA Technologies is substantially evolving its mainframe management solutions to make such dynamic data centers possible and aligned to meet business needs.

The CA Technologies Mainframe strategy will help customers by:

• Sustaining investments in foundational technologies that are critical to the evolution of data centers and the modern mainframe;

• Collaborating closely with customers on product design to help CA Technologies develop products that meet customers’ most critical IT needs; and

• Streamlining for savings and return on investment through the company’s Mainframe Software Rationalization Program (MSRP), which assesses customers’ portfolio needs and can help them to realize estimated savings of up to $1.4 million* a year.

CA Technologies is making great strides in delivering a mainframe portfolio that helps customers transition to the dynamic data center—one that delivers business services seamlessly across mainframe, distributed systems and the cloud.

• Extensive Mainframe Portfolio: includes integrated products designed to cut the total cost of ownership for customers, and deliver lower licensing costs, simple installation processes and easy upgrades.

• CA Mainframe Chorus: focuses on a unique user experience rather than on applications for a robust mainframe management platform that lets users create dashboards to manage DB2, workload automation and other functions all from one place.

• CA Workload Automation: integrates the user experience across the hybrid computing environment of mainframe, distributed and cloud. The solution includes several new capabilities that help customers reduce complexity and proactively manage and anticipate the needs of the dynamic data center.

• CA Technologies World-Class Support: the company recently earned the NorthFace ScoreBoard AwardSM (NFSB) for customer service excellence, demonstrating its dedicated focus on customers. CA Communities, CA Technologies online user community, provides customers with direct access to its more than 38,000 company experts, partners and users.

The mainframe is a workhorse in the backend of much of today’s critical business, and CA is busy enabling other capabilities in its portfolio to work with mainframe solutions, to provide a seamless and successful customer experience across distributed, cloud and mobile operations.

“Our unique advantage is that we can manage virtual data centers from soup to nuts,” said Madden. “We can tie everything together and manage it holistically when we bring the full CA Technologies portfolio to bear.”

For more information, see these additional resources:

• Mainframe home page
• Mainframe Voice Blog
• CA Mainframe Twitter

*Annual savings estimation is derived from analyses of CA Technologies customer contracts. This value is not a guarantee of achievable results and will vary depending upon current infrastructure, people and processes, as well as the appropriate, effective implementation, adoption and use of the CA Technologies solution.

CA Technologies Addresses Critical DevOps Challenges to Help IT Accelerate Innovation

New Comprehensive Application Delivery Suite Features Major Release of CA LISA 7.0 and Nolio Acquisition

Kuala Lumpur, MALAYSIA April 23, 2013 -- CA WORLD -- CA Technologies (NASDAQ:CA) today announced it is rapidly expanding its market-leading CA LISA® solutions to address the most critical challenges in operationalizing DevOps methodologies, helping customers improve application development and delivery to accelerate innovation. As part of this initiative, the Company announced it acquired  Nolio, bringing continuous delivery capabilities to CA Technologies service virtualization business. Terms of the transaction were not disclosed.

“Winning in today’s world of rapid agile development and complex  hybrid infrastructures requires IT organizations to have automated application delivery processes and tools to deliver innovation to customers with perfection, and faster than the competition,” said Shridhar Mittal, general manager, Application Delivery, CA Technologies. “Building on our expertise in Service Virtualization—through both organic development and a targeted acquisition—we are driving efficiencies, cost savings and faster release cycles, and equally important, we are helping our customers achieve a truly optimized approach to DevOps.”

With the combined application delivery solution, customers can simplify and streamline application releases, develop and test applications rapidly, move applications into production automatically with higher quality, and better ensure continuous application delivery across the software development lifecycle for improved business and operational agility.

“We are driven to constantly innovate and deliver new applications to market, and that has aligned us closely with the DevOps direction of the CA LISA product suite,” said Laura Miller, senior vice president, Financial Services Application Development, First Data Corporation. “When we virtualize away constraints and automate manual tasks in the software lifecycle, collaboration between Development, QA and Operations teams happens at a new level. We can reliably expect continuous improvement in time-to-market as well as better reliability of the new services our customers demand.”

Nolio Acquisition
Nolio is a recognized leader in continuous application delivery with a strong and growing international base of large enterprise and service provider customers.

Nolio’s solutions help customers:
•             Improve business and operational agility by dramatically cutting release times;
•             Simplify, standardize and execute application releases with better precision;
•             Automate application rollbacks for faster recovery and service continuity; and
•             Enable fast, agile and scalable release automation for cloud and traditional applications.

According to a recent 451 Research report*, “Nolio is growing both its service-provider and enterprise customers, which bodes well for its future and for the release-automation and devops market. Nolio’s growth also reinforces the enterprise evolution of devops – the confluence of application development and deployment via IT operations – and how more enterprise and service-provider customers are implementing automation, continuous deployment and devops more broadly after already having successfully achieved divisional, test and proof-of-concept deployments.”

CA LISA Application Delivery Suite
At CA World 2013, CA Technologies unveiled its expanded CA LISA Application Delivery suite, which addresses the most critical DevOps challenges and helps a high velocity application delivery organization to deliver faster to market, with superior quality and reduced costs. The suite includes:

CA LISA Service Virtualization: Reduces or eliminates constraints—or roadblocks—such as limited lab and system availability, and incomplete software and test data that prevent on-time application delivery—by modeling dependent systems and services. The latest version now offers mainframe capabilities, international support, and additional protocols and data capabilities.

This solution helps customers:

•             Improve quality by shifting error identification earlier in the development cycle;
•             Speed time-to-market for updated or new services;
•             Lower infrastructure and pay-per-use service costs;
•             Reduce demand and contention for physical hardware and labs; and
•             Enable parallel development in a 24/7 available virtual environment.

CA LISA Release Automation: With the Nolio acquisition comes this new offering that dramatically improves the ability to move application software efficiently and reliably through the development process and into production across vastly different IT environments spanning physical, virtual and cloud.

With CA LISA Release Automation, customers can:
•             Automate the complex processes and changes required to move code between development, test and production;
•             Improve application quality and reliability by standardizing release processes;
•             Increase the velocity of application release cycles;
•             Reduce platform dependency easing migration and deployment;
•             Assure successful deployment and roll-back capability; and
•             Simplify production deployment and capacity planning.

"Thomson Reuters relies on innovative technology platforms to deliver critical news, information and solutions to our professional customers around the world. CA LISA Release Automation will assist our technologists and developers to automate the deployment of some of our key applications, increasing the speed and efficiency with which we bring new products and offerings to market," said Charlie Richardson, Head of Development Effectiveness, Thomson Reuters.

CA LISA Pathfinder: Allows IT organizations to better model real-world environments for development and test using intelligence from both development and production.

This solution helps customers to:
•             Eliminate repetitive testing and validation tasks to allow resources to focus on improving value-added functionality;
•             Capture life-like production-level traffic and performance metrics in pre-production;
•             Allow users to rapidly create and maintain automated Continuous Integration testing suites;
•             Increase regression coverage with robust validation of business scenarios;
•             Reduce the time and cost of defect resolution with automated defect capture and root-cause issue reporting; and
•             Automate application architecture model discovery and mapping.



CA LISA DevCloud Manager: Helps ensure the environments and infrastructure used in development, test and production are ready for applications, across physical, virtual and cloud infrastructure.

With CA LISA DevCloud Manager, customers can:
•             Reduce manual setup, maintenance and tear-down time, as well as excess infrastructure costs for complete environments through automation;
•             Eliminate resource conflicts between multiple development and test teams with near-instantaneous availability of pre-configured lab environments;
•             Allow IT to set centralized standards in provisioning application development environments, while offering flexibility to empower teams to define specific project configurations and data; and
•             Optimize the consumption of pre-production computing resources in private or public cloud environments.

For more information about the CA LISA Application Delivery suite, visit http://www.ca.com/lisa.

*”Automation vendor Nolio grows, delves deeper into enterprise devops,” Jay Lyman, 451 Research, December 20, 2012.



CA Technologies Empowers Enterprise Mobility

New Enterprise-Focused Mobility Solutions Help Grow Business, Improve Employee Productivity and Automate IT Management 

License Agreement with SAP for Proven SAP Afaria Mobile Device Management Solution Lays Groundwork for Company’s Mobility Initiatives

Kuala Lumpur, MALAYSIA April 23, 2013 – CA WORLD – CA Technologies (NASDAQ: CA) today announced new solutions and capabilities to help enterprises embrace the mobile opportunity with confidence and improve how they connect with employees and customers. CA Technologies innovative approach to enabling enterprise mobility goes beyond-the-device to manage and secure the complex ecosystem that makes up the mobile enterprise.

“Enterprises have cited several key challenges to embracing mobility: the security of enterprise assets, the proliferation of heterogeneous devices, the diversity and management of mobile platforms, and the cost of making applications ‘mobile-ready,’” said Ram Varadarajan, general manager, New Business Innovation, CA Technologies. “We are helping our customers address all those challenges and more with a robust set of solutions to drive the benefits of enterprise mobility including: innovation and business growth through better customer engagements, improved employee productivity by enabling BYOD* and secure collaboration, and automated IT management with mobile-enabled technologies.”

Today’s announcement highlights new mobility solutions and updates to several existing products that drive CA Technologies strategy to help customers mobilize their business from every angle – user, device, data and applications. These capabilities include:

·         Mobile device management (MDM), mobile application management (MAM), mobile content management (MCM) and mobile services management
·         Mobile application acceleration;
·         Mobile transformation of existing technology to support mobility; and
·         “Mobilizing” CA Technologies enterprise solutions.

“Our customers are looking for us to provide essential technology solutions to take advantage of the mobile opportunity. After thoughtful evaluation, we have licensed the proven and market-leading SAP Afaria mobile device management solution to provide this capability to our customers and serve as a key component for us to build other solutions,” Varadarajan said. “We differentiate ourselves from other MDM vendors with the breadth of our offerings. Our current and future solutions help IT leaders become the de facto change-agent for their business by accelerating, transforming and securing enterprise mobility for business innovation and growth.”

CA Mobile Device Management (CA MDM) – provides the capabilities necessary to secure and manage mobile users, devices, applications and content (data). Delivered as a scalable, software-as-a-service model or as an on-premise solution, CA MDM improves productivity by enabling a BYOD strategy and providing a simple, intuitive and self-service enterprise app store. It also automates IT management with real-time insight into mobile device status and usage, along with automated device enrollment, configuration and decommissioning.

“SAP has had tremendous success partnering with CA Technologies to help our customers further secure and manage SAP solutions within the enterprise,” said Sanjay Poonen, president of Technology Solutions and head of the Mobile Division, SAP. “By choosing SAP Afaria as a key component of its mobile strategy, CA Technologies is now equipped with the industry’s leading enterprise mobility management solution, which will play a critical role in transforming the role of IT management.”

Beyond MDM 

The addition of MDM, along with a strong roadmap of Mobile Content, Application and back-end Services Management scheduled for delivery later this year, provides CA Technologies with a comprehensive set of mobility solutions to help customers win in their marketplaces.  

·         CA Mobile Application Management (CA MAM) –helps convert unmanaged mobile applications into managed applications by embedding security, supportability and control within the applications.
·         CA Mobile Content Management (CA MCM) – enables secure access and collaboration across mobile devices regardless of where the content is located – the enterprise or the cloud.
·         CA Mobile Services Management – drives reliability, availability and security across the mobile infrastructure for an optimal customer and employee experience as they access enterprise applications and resources via mobile devices.

CA Technologies is also innovating in the area of mobile payments. With incubation projects focused on payments with mobile devices and mobile wallets, CA Technologies is clearing the path for new, future transactional models to drive business growth.

Mobile Transformation of Current Solutions

A key differentiator in CA Technologies solutions for enterprise mobility is the ability to facilitate the transformational shift in the mobile marketplace that is centered on APIs and their importance for accelerating mobile application development and delivery, externalizing core business assets and driving new revenue channels for business growth.

Through the acquisition of Layer 7 Technologies,  announced today, CA Technologies will offer secure and efficient Mobile Application Acceleration and access by seamlessly integrating and managing mobility initiatives across backend systems, security and infrastructure.  By incorporating Layer 7 solutions into its portfolio, CA will help leverage existing application environments; enable third party developer networks; and secure and govern API usage.  

Security, like other IT management functions, is a must-have across any computing paradigm – from mobile to the mainframe.  Enhancements to the company’s advanced authentication, data protection, and access management technologies are driving employee productivity and business growth. For example:

·         CA AuthMinder™, CA RiskMinder™ and CA CloudMinder™Advanced Authentication help reduce the risk of fraud with enhancements for transactions on mobile devices and incorporating additional device information into risk assessments.

·         CA DataMinder™ helps secure collaboration for mobile users with intelligent data-centric security for mobile messaging and file sync and sharing. Support for various third-party software vendors such as Box and Dropbox enables cloud-based information sharing.

·         CA SiteMinder®  helps improve mobile user engagement and productivity by providing convenient single sign-on for mobile or Web applications to manage user access and security.

“Customers want to connect with business in the way that’s most convenient to them – and today that method is through a mobile device,” said Giampaolo Franchi, Postecom (Gruppo Poste Italiane). “It’s important for Poste Italiane to offer mobile options to our customers for a variety of services, but we need to do it securely. Our collaboration with CA Technologies to engage our customers on their mobile devices and protect online transactions is important for innovating and growing our business.”



CA Technologies Helps Deliver Superior End-user Experience by Adding New Analytics Capabilities to Service Assurance Portfolio

New IT Analytics and Social Sentiment Insight Capabilities Help Customers Better Predict and Diagnose Performance Problems in Critical Applications and Services

Kuala Lumpur, MALAYSIA – April 23 2013 – CA WORLD -- CA Technologies (NASDAQ: CA) today announced new IT operational analytics capabilities in CA Application Performance Management (APM) that help customers ensure an exceptional end-user experience by more easily diagnosing potential performance problems in productivity and revenue generating applications and services.

Similar to other Service Assurance solutions such as CA Capacity Management,  CA Infrastructure Management, and  CA Service Operations Insight, CA APM 9.5 is now able to use its performance metrics to automatically identify complex emerging performance issues, enabling triage and diagnosis teams to solve problems faster and understand their environments better.

“In today’s business environment of empowered consumers, commoditized products and intense competition, organizations must establish a unique competitive advantage. The ability to deliver superior customer experience is rapidly becoming that source of differentiation,” said Mike Sargent, general manager, Service Assurance, CA Technologies. “Advanced technology in our Service Assurance portfolio, such as analytics, drives the innovation needed to transform IT operations in some of the world’s largest and most complicated application delivery environments. CA APM’s ability to mine huge amounts of unstructured data to identify potential issues before they become major problems is one of the many ways we can help deliver reliable business services that provide the best possible end-user experience — while helping our customers free up IT resources, budget, and capacity.”

CA APM provides customers a 360-degree view of the end-user experience by linking transactions to the underlying infrastructure across physical, virtual, cloud and mainframe environments. The solution contains three major new features, each designed to make it easier for customers to discover application performance problems before end-users are impacted and help reduce the frequency and duration of service outages:

·        Application Behavior Analytics - helps eliminate problem resolution guesswork by automatically and algorithmically turning application performance metrics into proactive anomaly detection, making it faster and easier to proactively identify, diagnose and resolve critical application performance problems as they begin to emerge. The Application Behavior Analytics engine, which does not require a separate license, employs advanced multivariate techniques to find anomalous application behavior across multiple application components and even across multiple applications. It runs without user configuration of thresholds or rules and it proactively alerts IT operators of potential problems that could disrupt performance. The engine automatically mines the vast repository of rich performance data created by CA APM and, within hours of setup, can start determining both simple and complex anomalous behaviors in components and applications, providing insights, even on issues IT wasn’t looking for. This capability frees IT resources from day-to-day management to increase capacity for innovation as well as improve service quality and end-user experience by reducing mean time to repair.

New Web-based User Interface - provides a modern, intuitive user experience via cross-browser HTML5 and JavaScript-based user interfaces, making it easier to monitor, triage and diagnose application performance problems from many popular Web browsers. Featuring new layouts, the improved user interface makes it easier to bubble up alerts to IT operators, allowing them to see at-a-glance potential trouble spots across the entire application environment.

Browser Response Time Monitor (BRTM) - gives visibility into how a browser renders Web pages and how much time it takes, helping IT identify slow-running components to improve the end-user experience. BRTM provides customers visibility into the end-user experience that starts from the browser, providing a view into the client side activity of the transaction as well as the quality of service provided by a content delivery network (CDN). For Web-based applications, this gives IT deeper visibility into the true end-user experience by showing the entire user transaction, allowing for improved triage of performance issues to the browser, network or application.

“The new Application Behavior Analytics feature of CA APM advances APM Analytics in important ways,” said Michael Ell, Director of Engineering – IT Management , Empowered, a specialized Systems Integrator that designs, deploys and manages technical solutions for networks, labs and data centers. “The auto-configuration of data alleviates a key limitation associated with the implementation of analytics while the fully-embedded interface makes it easy to use. The complex anomalies it finds after learning the relationships between transactions and their application components are a helpful complement to the information we already get from CA APM. We’re glad to see the new emphasis on intelligent APM.”

Social Sentiment Indexes Add External Insight into Application Performance

CA Executive Insight for Service Assurance also helps IT leverage a variety of analytics sources to enhance service performance. Designed for the mobile platform, the product connects executives and decision-makers to real-time views of how the health and performance of key IT services impact business outcomes. Version 2.0 features a Web services query tool that can gather information from Big Data sources such as  General Sentiment, a social analytics company that delivers insights that change the way brands make product and marketing decisions. In addition, customers can use CA Executive Insight to connect application developers with mobile and Web analytics systems such as Google Analytics and Adobe Omniture.

Providing access to social sentiment indexes allows Line of Business Owners and IT executives to see not only application performance, but also the general feeling end-users have about the application. For example, if an e-commerce site is running slow, the business will see both key performance metrics as well as the reaction of customers via social channels. This enables IT to prioritize fixes if customers are complaining about a service’s performance.

“CA Technologies new operational analytics help speed problem resolution by automatically mining massive volumes of metrics for nuggets that help identify developing issues and their cause,” said Julie Craig, Research Director, Application Management, Enterprise Management Associates. “By incorporating analytics into Service Assurance solutions such as CA APM, CA Technologies is providing customers with powerful tools to proactively identify, diagnose and resolve critical problems before they affect business service reliability and ultimately the customer experience.”

For more information about CA Technologies Service Assurance portfolio, please visit: http://www.ca.com/service-assurance.

CA Technologies CEO Gregoire Calls on Technology Leaders to Embrace Disruptive Technologies to Drive Business Transformation

IT Value is About Providing Innovation, Speed, Insight and Security from Resources Both Inside and Outside the Business, New CEO Says

Malaysia, April 22, 2013 -- CA WORLD -- In his inaugural CA World keynote address, Mike Gregoire, chief executive officer of CA Technologies (NASDAQ: CA), today challenged the 5,000 attendees to embrace disruptive technologies such as cloud, mobile, social and big data management analytics to transform business and drive competitive advantage.

“Value is no longer measured by the size of the IT staff, the computing power (MIPs) under management or the square footage of your data centers," said Gregoire. "IT’s value today is all about providing the innovation, speed, insight and security the business needs to gain a competitive advantage – using resources from both inside and outside your company. This creates a huge opportunity for CIOs and other IT leaders to act as a catalyst and enable modern business models and methods – to not only transform IT, but to transform the business. The question you have to ask yourself is this: Will I drive the change, or will I be driven by it?”

Boundaries of the Data Center Have Been Expanded

Gregoire described an IT world where more and more systems, data and applications exist outside data centers – and outside firewalls, producing additional challenges and demands.

“First, it raises the stakes for IT management and security across this vast new landscape,” he said. “They become even more important as you manage and secure your infrastructure, data, applications, and business services across your existing environment and private, public and hybrid clouds. Second, it creates both a challenge and opportunity for CIOs.”

Focus on Enabling Technologies

In his keynote, Gregoire also highlighted CA Technologies focus on four technology trends that will enable its customers to deliver and orchestrate IT with greater impact on business: DevOps, Mobility, SaaS (Software as a Service) and Big Data Analytics Management.

DevOps: The Need for Speed

Gregoire said the communication, integration and collaboration between software application developers and IT operations professionals – commonly called DevOps – is vital if companies wish to transform their business models in order to deliver services to the market faster.

“The demand for applications today appears to be nearly insatiable. I ran across a reference recently that says it all -- calling this new world “The Planet of the Apps,” stated Gregoire. “The benefits of DevOps are not trivial. We believe our solutions can help you achieve as much as a 30 to 50 percent reduction in time to market … an 80 to 100 percent improvement in quality …and a 20 to 30 percent reduction in infrastructure costs.”

Gregoire detailed CA Technologies market-leading position in DevOps because of the company’s service virtualization capabilities, as well as its acquisition of continuous application delivery resources. These capabilities, coupled with CA’s Cloud Management solution, enable customers to get applications in production more quickly, with higher reliability and less risk.

Mobile Management: Launch of Comprehensive Solutions to Embrace the Mobile Opportunity

The explosion of mobile devices is a big challenge for IT organizations, Gregoire said.  While business is demanding more mobile applications to gain anytime access to corporate data, when it comes to the security of data, what users don’t know, he said, can hurt them. While discrete products to manage devices are available today, they do not help manage the content and applications being deployed.

“True enterprise mobility management requires a comprehensive approach that extends beyond device management to include mobile application, content and services management,” said Gregoire. “That’s why we’re launching a comprehensive solution for enterprise mobility management here at CA World, and extending our existing solutions to support the mobile enterprise.”

Software-as-a-Service: A Technology Infrastructure and Business Model Shift

Gregoire said CA Technologies will invest in Software-as-a-Service (SaaS) delivery by product segment, with the ultimate goal of providing a suite of management and security functions delivered as a service.

“For most people, SaaS means moving applications to the public cloud,” he said. “But I have a different point of view. To me, SaaS is more of a technology infrastructure and a business model shift.   Ultimately, SaaS is a business model that enables us to provide better quality code faster, deliver continuous innovation, meet your needs more rapidly and accurately, and help you deliver better business results in a public cloud, private cloud or behind a customer’s firewall.”

Data Management Analytics: More Data, More Problems

Massive amounts of data are not helpful without a means to mine and analyze the information for insight and business value, he said.

“The first challenge is to manage and secure all this data. The bigger the data, the bigger the challenge for management and security, and this is our sweet spot,” said Gregoire.   “We see a significant opportunity to use big data to make management and security more intelligent and to increase the business value we deliver. It’s an emerging area for us, but one that’s receiving a lot of development focus.”

What’s Next for CA Technologies

Gregoire said the market will see more emphasis from CA Technologies on organic innovation with a goal of differentiating everything the company does to deliver even more value to customers. That means innovation on the mainframe, innovation in distributed computing, and innovation in cloud management.

Additionally, he focused on the emphasis the company is putting on ensuring customer success. This includes investments in moving customers to newer versions of software and delivering “bankable” product roadmaps.

“Who better than CA to redefine IT management and security in this new world of cloud, social, mobile and big data and to define new markets like DevOps?” Gregoire said. “This takes a significant commitment to innovation and we are committed to this mission.”

More than 5,000 IT professionals and customers from around the world are attending CA World in Las Vegas to hear about the latest trends, learn   how to best leverage CA Technologies products and solutions, and network with peers and industry thought leaders. The user conference kicks off today and ends April 24.

For more information on CA World 2013 including a full agenda and registration details, visit http://www.ca.com/caworld. To join the CA World community on the Web or your mobile device, visit: http://caworld.ca.com.

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