SCCyberworld

Showing posts with label CRM. Show all posts
Showing posts with label CRM. Show all posts

Monday, August 5, 2013

Dassault Systèmes’ Partnership with AccelTeam Boosts Malaysia’s Drive for Information Intelligence

Leading Intelligence Solutions Provider to Drive Innovation and Boost Productivity in Malaysia 

KUALA LUMPUR, Malaysia, 05 August 2013 – Dassault Systèmes (Euronext Paris: #13065, DSY.PA), the 3DEXPERIENCE Company, world leader in 3D design software, 3D Digital Mock Up and Product Lifecycle Management (PLM) solutions, has announced today the appointment of AccelTeam as their first Value Solutions Reseller (VAR) for EXALEAD applications in Malaysia to help businesses harness the full value of their information assets.

AccelTeam is a leading intelligence solutions provider that specialises in delivering Corporate Performance Management (CPM), Customer Relationship Management (CRM), Government Community Management Solutions (GCMS) and customised solutions to various industry verticals and government agencies.  They provide key services such as Enterprise Software Development, Data Warehouse Implementation, Business Strategy, Managed Services, Geospatial Services and Intelligence Education.

“Dassault Systèmes’ EXALEAD application offers an extensive range of functionalities to help us improve the business performance of our customers by maximising the efficacy of their business information,” said Steven Yong, Managing Director, AccelTeam. “We believe that it is imperative for business leaders to possess a holistic view of their company’s operations to improve on the various key processes and pinpoint potentials pitfalls in the pipeline.”

This collaboration with Dassault Systèmes will allow AccelTeam to offer advanced information intelligence to ensure the smooth operation and sustainability of businesses in Malaysia. As part of the agreement, AccelTeam will leverage the latest EXALEAD applications in transforming any raw data into rich assets.

“We live in a world rich in data and information. Extracting intelligence from the data and information can mean the difference between survival, speed to market and success or failure. We want to help businesses especially in Malaysia by allowing them to focus on innovation while EXALEAD manages and interprets the data for effective use,” explained Samson Khaou, Managing Director Asia Pacific South, Dassault Systèmes.

“The aim is to deliver the right information, at the right time, and in the most intuitive way possible to boost productivity in the long-run.”

Tuesday, July 30, 2013

Gartner Says Malaysia IT Spending on Pace to Reach MYR 61.9 billion in 2013, up 6.4% over 2012

Kuala Lumpur, July 29, 2013 — In Malaysia, total IT spending is forecast to reach MYR 61.9 billion in 2013, up 6.4 percent over 2012. The forecast is made up of – Telecommunications services (33.9 billion), Devices (13.3 billion), IT services (9.8 billion), Software (3.3 billion), and Data Centre Systems (1.7 billion) (see table 2).

Worldwide IT spending is projected to total $3.7 trillion in 2013, a 2 percent increase from 2012 spending of $3.6 trillion, according to the latest forecast by Gartner, Inc. Last quarter, Gartner's forecast for 2013 IT spending growth in U.S. dollars was 4.1 percent. The 2.1 percentage point reduction mainly reflects the impact of recent fluctuations in U.S. dollar exchange rates; growth in constant currency is forecast at 3.5 percent for 2013, down only slightly from last quarter.

The Gartner Worldwide IT Spending Forecast is the leading indicator of major technology trends across the hardware, software, IT services and telecom markets. For more than a decade, global IT and business executives have been using these highly anticipated quarterly reports to recognize market opportunities and challenges, and base their critical business decisions on proven methodologies rather than guesswork.

"Exchange rate movements, and a reduction in our 2013 forecast for devices, account for the bulk of the downward revision of the 2013 growth," said Richard Gordon, managing vice president at Gartner. "Regionally, 2013 constant-currency spending growth in most regions has been lowered. However, Western Europe's constant-currency growth has been inched up slightly as strategic IT initiatives in the region will continue despite a poor economic outlook."

The forecast for spending on devices in 2013 has been revised down from 7.9 percent growth in Gartner's previous forecast to 2.8 percent (see Table 1). The decline in PC sales, recorded in the first quarter of 2013, continued into the second quarter with little recovery expected during the second half of 2013. While new devices are set to hit the market in the second half of 2013, they will fail to compensate for the underlying weakness of the traditional PC market. The outlook for tablet revenue for 2013 is for growth of 2.8 percent, while mobile phone revenue is projected to increase 7.4 percent this year.

Table 1. Worldwide IT Spending Forecast (Billions of U.S. Dollars)

2012
Spending
2012
Growth (%)
2013
Spending
2013
Growth (%)
2014
Spending
2014
Growth (%)
Devices
676
10.9
695
2.8
740
6.5
Data Center Systems
140
1.8
143
2.1
149
4.1
Enterprise Software
285
4.7
304
6.4
324
6.6
IT Services
906
2.0
926
2.2
968
4.6
Telecom Services
1,641
-0.7
1,655
0.9
1,694
2.3
Overall IT
3,648
2.5
3,723
2.0
3,875
4.1

Source: Gartner (July 2013)

Table 2. Malaysia IT Spending Forecast (Billions of Malaysian Ringgit)

2013 spending
Devices (mobile phones, PCs, printers
13.3
Data Center Systems (servers, storage, network equipment)
1.7
Enterprise Software
3.3
IT Services
9.8
Telecom Services (fiex, mobile and data)
33.9

Source: Gartner (July 2013)

Enterprise software spending is on pace to grow 6.4 percent in 2013. Growth expectations for customer relationship management (CRM) have been raised to reflect expanded coverage into e-commerce, social and mobile. Expectations for digital content creation and operating systems have been reduced as software as a service (SaaS) and changing device demands impact traditional models and markets.

Telecom services spending is forecast to grow 0.9 percent in 2013. Fixed broadband is showing slightly higher than anticipated growth. The impact of voice substitution is mixed as it is moving faster in the consumer sector, but slightly slower in the enterprise market.

Gartner's IT spending forecast methodology relies heavily on rigorous analysis of sales by thousands of vendors across the entire range of IT products and services. Gartner uses primary research techniques, complemented by secondary research sources, to build a comprehensive database of market size data upon which to base its forecast. The Gartner quarterly IT spending forecast delivers a unique perspective on IT spending across hardware, software, IT services and telecommunications segments. These reports help Gartner clients understand market opportunities and challenges.

Wednesday, June 12, 2013

Introducing Progress Pacific: Freedom for Cloud and Mobile Apps

Fundamental New Development Approach Provides Choice of Data Sources, Deployment Environments and Business Logic Tools

Singapore, June 12, 2013 - Progress Software Corporation (NASDAQ: PRGS), today introduced Progress® Pacific™, a powerful, easy-to-use platform for building and managing “connected apps” on any cloud, mobile or social platform. Connected applications integrate with real-time data from multiple sources for faster business reaction, analysis and problem solving. Progress Pacific is a fundamental new approach that gives businesses and independent software vendors (ISVs) the freedom to choose the data sources, deployment environments and business logic tools that best fit their needs.

This new platform is the foundation of a major PaaS (platform-as-a-service) transformation Progress previously announced to address customer and partner demand in one of the fastest growing IT markets. Today, businesses of all sizes are experiencing unprecedented market pressures and are turning to rapidly developed software applications for competitive advantage. These are typically confined to a specific service platform and are insufficient without integrated access to data from disparate SaaS, relational database, Big Data, social, CRM and ERP systems. Progress Pacific will uniquely solve this problem and eliminate lock-in with the industry’s most comprehensive set of integrated capabilities, including:

 Rapid Development using a “Cool” Technology: Powerful, standards-based business applications can go from idea to reality faster with innovative point-and-click, drag-and-drop tools in a standard browser, saving time and money while also providing deployment freedom. To enable this, Progress has acquired Rollbase, Inc., a privately held independent software vendor based in Saratoga, CA, that was recently named “One of the Cool Vendors in PaaS” by Gartner, Inc.* Over 10,000 users are using custom Rollbase™ applications in10 languages globally. See demo.

 Connection to the Most Data Sources: A comprehensive set of SaaS, relational database, NoSQL, Big Data, social, CRM and ERP sources can be tapped into for automated, context-aware applications. Technology from Progress DataDirect®, the world’s leading data connectivity provider, helps to unlock an application’s full value by allowing faster integration, analysis and decision making. See demo.

 Unique Hybrid Deployment Options: Unlike other vendors where deployment options are restricted to either cloud or on-premise, Progress Pacific offers developers the opportunity to create cloud apps that can be deployed in multiple environments (cloud, on-premise, hybrid) as well as connect to existing applications. By working harmoniously with current applications, including those using OpenEdge®, Corticon® and other technologies, critical data is accessible, business logic is preserved and investments are protected.

Availability:
The Progress Pacific platform will be generally available later in Progress’ fiscal third quarter with the Rollbase product available immediately.