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Showing posts with label Highpoint Service Network. Show all posts
Showing posts with label Highpoint Service Network. Show all posts

Monday, August 26, 2013

Recycle with Acer Malaysia And Be Rewarded

Acer Voluntary Take Back Program launched with the aim to encourage proper disposal of unwanted Acer machines
Applies to all Acer machines; participants will be rewarded with up to RM200 in trade-in voucher, redeemable for select new Acer machines 
Program runs from 1 August 2013 to 31 July 2014

KUALA LUMPUR, 22 August 2013 - Acer Malaysia is encouraging users of electronic items to properly dispose of their unwanted equipment by launching a Voluntary Take Back Program. Under this Program, anyone who wishes to dispose of their unwanted Acer machines have a means to recycle the items and in the process, be rewarded with up to RM200 in trade-in voucher.

The environmental friendly program is open to all Acer users for one year, from 1 August 2013 to 31 July 2014.

 Acer's service centre - Highpoint Service Network Sdn Bhd.

“Everybody has at least one gadget these days. Be it a smartphone, desktop, notebook or tablet, inevitably we will want to upgrade or the machine will run its lifespan. We noticed that a number of people do not really know of an avenue to dispose of these machines properly. Acer Malaysia has decided to launch this Voluntary Take Back program to encourage responsible discard of unwanted machine and not dumping it into the trash bin,” said Mr. Ricky Tan, General Manager of Acer Sales & Services Sdn Bhd.

Its catchy tagline of ‘Don’t bin it. Bring it and get rewarded’ aptly describes the essence of the program where customers can bring their unwanted Acer machines to any Highpoint Service Network Sdn. Bhd. and upon verification, they will receive a trade-in voucher.

The Voluntary Take Back program accepts working or non-working Acer notebooks, UltrabooksTM, desktops PCs, all-in-one (AIO) desktops, netbooks, tablets, smartphones, projectors and monitors. Acer customers can then use the trade-in vouchers for their next purchase.

Table 1: The following is the list of trade-in voucher values for qualifying unwanted Acer machines.
 TRADE-IN MACHINE
TRADE-IN VOUCHER* VALUE
 MINIMUM RECOMMENDED RETAIL PRICE FOR NEW ACER MACHINE
Notebook and UltrabookTM
RM200
≥ RM1,000
Desktop PC (without monitor), all-in-one desktop and projector
RM150
≥ RM750
Netbook, smartphone and tablet
RM100
≥ RM500
Monitor
RM20**
≥ RM100

*Terms & Conditions apply

**This voucher may be used independently or combined with the RM150 voucher for purchase of 1 (one) new Acer notebook or desktop PC only

Tan explained, “This Acer Voluntary Take Back program helps communities reduce waste. It is a meaningful program to give Malaysians an option for disposing of end-of-life Acer machine and contribute towards a clutter-free earth. Together we can make Earth clutter-free and it will also help decrease waste management and disposal costs for society.”

Acer Malaysia is working through Highpoint Service Network, with an authorized agency to recycle and dispose the collected machines in an environmentally friendly manner.

For more information on the Voluntary Take Back Program and the terms and conditions, please visit www.acer.com.my

Thursday, August 23, 2007

Highpoint Service Network于巴生谷開設新服務中心

Highpoint Service Network Opens New Service Centre in Klang Valley

KUALA LUMPUR, Malaysia, 22 August 2007 – Highpoint Service Network Sdn Bhd, a local IT services company, has announced the opening of its latest service centre in Berjaya Times Square. Fully managed by a team of technical experts, the service outlet will provide comprehensive technical support and speedy repair services for desktops, notebooks as well as various brands of computer and computer peripherals in the market.

As the authorised service provider (ASP) for all Acer’s IT products, Highpoint’s new service centre now offers fast and easy accessibility for customers within Klang Valley area to send their faulty machines for repair. The company supports all computer users, from corporate clients, small-office/home-office (SOHO), to home users.

“Equipped with modern service counters, our new centre provides a full range of IT services to effectively cater to walk-in customers,” said Gerard Ho, General Manager of Highpoint Service Network.

“We understand that when our customers’ machines are not working, it is an inconvenience to them. Customers can therefore send in their faulty machines personally to one of Highpoint’s 16 service centres for an over-the-counter check and repair.”

“This service is performed in front of the customer who can then explain the problems encountered directly to the service engineers. In most cases, customers are able to have their machines repaired within the same day,” he added further.
To date, Highpoint has a network of 16 other service branches strategically located throughout Malaysia.

“I would like to congratulate Highpoint Service Network on the successful opening of their latest service centre in Berjaya Times Square,” said Ricky Tan, General Manager of Acer Sales and Services Sdn. Bhd. “Our valued customers will now have a single-point access for all their service needs. This is important to Acer’s continuing success as Asia’s most trusted and reliable brand.”

Highpoint Network Services had previously introduced its Home Repair Service and Pick-up & Return Service, but discovered that a majority of the customers still prefer to send their IT products to a service outlet. Its new service centre is located at Lot.09-19, Berjaya Times Square. It is open daily from 10am to 10pm.