TM treats customers with ‘Superspeed Me™’ broadband upgrade promos and ‘HyppTV Platinum Pack’ in conjunction with birthday celebration
Telekom Malaysia Berhad’s (TM) High Speed Broadband (HSBB) service, UniFi, proves to be on the right track when it celebrates its 2nd birthday with its customer base growing rapidly, surpassing the 300,000 mark. This is yet another milestone in the roll-out of the national HSBB project since its launch on 24 March 2010.
UniFi is currently available at 79 exchange areas covering more than 1.179 million premises. The areas include 62 areas in Klang Valley, 3 in Penang, 2 in Kedah, 9 in Johor, 1 in Melaka, 1 in Negeri Sembilan, and 1 in Perak.
Commenting on the anniversary, Imri Mokhtar, Executive Vice President, Consumer, TM said, “This year marks the second birthday of UniFi and we are excited that the service has reached more than 300,000 customers nationwide. The coverage area for UniFi is steadily expanding and this is in line with TM’s position as Malaysia’s No. 1 broadband provider and leading New Generations Communications provider. We are definitely very happy with this achievement and indeed very grateful to our customers for their continued trust in us in delivering an enhanced and integrated digital lifestyle to their homes.”
“UniFi has been receiving an unexpectedly overwhelming response and I’m pleased to share that the service is now enjoying a take up rate of more than 20 per cent of the premises passed, surpassing our initial estimates and expectations of 8 to 10 per cent take up rate of premises passed. This latest development augurs well for TM and we expect UniFi’s take up will continue to increase to 50% of premises passed in the next three (3) to five (5) years. We also aim to hit the 400,000 customer base mark for UniFi service by year end. HSBB has not only made its stamp domestically, but globally as well. As announced by Frank Jaffer, the president of Fibre-to-the-Home (FTTH) Council Asia Pacific at the FTTH Council Asia Pacific Conference held end of last year, the project has elevated Malaysia to emerge as the highest in terms of number of high speed broadband subscribers in South East Asia and one of the highest speeds of roll-outs globally. More importantly, Malaysia is also listed in the top 10 in ranking within the Asia Pacific region in terms of HSBB subscribers. This is made possible with the high demand Malaysians have for UniFi,” added Imri.
“Therefore, as an appreciation from TM to you and our way to say ‘thank you’ to our valued customers for making us the No. 1 broadband provider in Malaysia, we have lined up various special promotions in conjunction with this celebration. One of the promos is the broadband upgrading promotion called ‘Superspeed Me™’ which allows all existing UniFi and Streamyx customers to upgrade their current broadband package to a higher Internet speed of their choice while enjoying the faster speed at the rate of their current package for three (3) months,” Imri shared.
Example:
| Superspeed Me™ – Broadband Upgrading Promotion
| ||||
| Current Package | New Upgrade Package | Current subscription fee | Subscription fee for the 1st 3 months | Subscription fee from 4th month onwards |
| Streamyx | ||||
| Streamyx Combo 512 kbps | Streamyx Combo 1 Mbps | RM90 | RM90 | RM110 |
| Streamyx Combo 1 Mbps | Streamyx Combo 2 Mbps | RM110 | RM110 | RM130 |
| Streamyx Combo 2 Mbps | Streamyx Combo 4 Mbps | RM130 | RM130 | RM140 |
| UniFi | ||||
| UniFi VIP5 | UniFi VIP 10 | RM149 | RM149 | RM199
|
| UniFi VIP 10 | UniFi VIP 20 | RM199 | RM199 | RM249
|
| Streamyx to UniFi | ||||
| Streamyx Combo 512 kbps | UniFi VIP 5 | RM90 | RM90 | RM149 |
| Streamyx Combo 4 Mbps | UniFi VIP 20 | RM140 | RM140 | RM249 |
As part of TM’s birthday treats to customers, those who opt in for Superspeed Me™ promo will be rewarded with 1,000 Rewards points just by being a member of TM Rewards Points Program.
HyppTV – TM’s pay TV service, as part of UniFi’s triple-play offering, is also joining in the celebration by introducing a promotional package for their loyal customers called the ‘HyppTV Platinum Pack’.
Through this promotional offering, HyppTV viewers will be able to enjoy 30 amazing channels at a low price of only RM30 per month. The channels offered in the promo pack include exclusive channels available only on HyppTV such as top rated content sourced locally in Malaysia and internationally from U.S, UK, Asia and many more. Among the channels are WarnerTV, with its popular and award winning shows such as Big Bang Theory, Friends, Nikita and the latest series to hit Malaysian shores, Person of Interest making its way here in Malaysia. Other popular content also offered in the Platinum Pack include award winning Kids Channel, CBeebies and the hugely popular documentary, Channel BBC Knowledge from BBC UK, so viewers can watch top UK programs such as Mister Maker for Kids, Top Gear and Human Planet just to name a few. In addition, fans of Jackie Chan, Andy Lau, Stephen Chou and Jet Li will be able to catch their favourite actors in the films that catapulted them to movie stardoms via the Star Chinese Movies 2 which boasts having the world’s largest contemporary Chinese film library. Not only that, 10 channels out of the 30 channels on offer are High Definition (HD) channels with stunning crisp, clear visuals making viewing experience of these channels more pleasurable.
HyppTV Platinum Pack channel details (Entertainment, Learning, Lifestyle, Kids, Music and News & Sports):
| HyppTV Platinum Pack
| ||
| Warner TV | MNC International | BabyFirst TV |
| Syfy HD | Emas | iConcerts HD |
| Universal Channel HD | UTV Movies | MTV Live HD |
| Fashion TV HD | Jaya Max | Channel [V] Taiwan |
| Fox Crime HD | UTV Bindass | SETI |
| tvN HD | BBC Lifestyle | Nat Geo Music |
| STAR Chinese Movies 2 | BBC Knowledge | Al Jazeera |
| STAR Chinese Channel | Nat Geo Adventure HD | The Capital |
| TVB8 | Nick Jr. | TRACE Sports HD |
| Screen RED | CBeebies | MUTV |
The five (5) easy ways to subscribe to HyppTV Platinum Pack are as follows:
| 1. On HyppTV Press the i button on your HyppTV remote control to access inter@ctive platform and select HyppTV Platinum Pack.
|
| 2. UniFi portal Log on and subscribe at MyUniFi portal (http://occ.unifi.my)
|
| 3. TM UniFi Centre Call in to TM UniFi Centre (TMUC) at 1-300-88-1222
|
| 4. TMpoint Walk in to the nearest TMpoint
|
| 5. TM Authorised Resellers Visit any TM Authorised Resellers in your area
|
[For the complete list of HyppTV Live TV Channels, Video on Demand (VOD) and programming, including price list, visit http://www.tm.com.my/hypptv ]
More good news – Once subscribed, customer can enjoy this amazing promotion for 12 months!
HyppTV, TM’s IPTV service, is powered by UniFi and is available to viewers come rain or shine through its residential UniFi packages. Currently, HyppTV offers customers 85 channels consisting of 18 free channels, 32 premium channels, 17 Video-On-Demand (VOD) genres and 18 interactive channels.
HyppTV is made available to residential UniFi customers through its VIP package, a triple-play offering that combines voice, video and data. TM UniFi is currently being offered via three (3) residential packages. The residential triple-play packages are VIP5 at RM149 a month, VIP10 at RM199 a month, and VIP20 at RM249 a month.
Inked in September 2008, the RM11.3 billion national HSBB project is a Public-Private-Partnership agreement between TM and the Government of Malaysia to develop next generation high speed broadband infrastructure and services for the nation. TM is investing up to RM8.9 billion into the project while the Government is contributing RM2.4 billion on an incurred claims basis based on project milestones reached by TM. TM is on track to increase the UniFi service coverage to a total of 98 exchange areas covering 1.3 million premises passed by the end of 2012, which is the target set under the Public Private Partnership (PPP) Agreement with the Government.
For a complete list of UniFi coverage areas and service availability, visit www.tm.com.my.
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