KUALA LUMPUR, February 7, 2012 – According to a recent survey, savvy Malaysians intended to cut down their trips to the mall last year as they planned to conduct half of all their holiday shopping online. With the hustle and bustle of modern life, online shopping is not only an effective use of time and money, it also enables many Malaysians to browse and select their desired purchases from the comfort of their home or multi-task while on-the-go.
No matter what you purchase online, the same basic requirements apply – to have a safe, secure and stress-free experience. Here is a quick checklist with tips from FedEx on how to make the most out of your online shopping expeditions.
Shop Smart: Only do business with reputable online e-tailers. If you haven’t heard of them make sure you check to see that you are on a secure site and that they have their contact information including phone, address and e-mail, so you can get a hold of them offline. Take some time to look up consumer reviews and recommendations for the e-tailer to gain an understanding of the e-tailer’s reputation in the marketplace.
Review Return & Exchange Policies: Before making an online purchase, familiarise yourself with the e-tailer’s return and exchange policies, particularly when purchasing from non-Malaysian based e-tailers. Return and exchange policies can vary during a sale, holiday season or according to country, so it’s wise to have that information in advance. Remember that some e-tailers let you return to their local brick-and-mortar stores.
Virtual Receipts: Even though you won’t have a tangible set of receipts as if you were shopping in a brick and mortar store, start a file folder of all of your purchase confirmations. This will help with tracking your spending as well as keep your receipts in one organized place for returns or exchanges.
Shipping: Always opt to ship with a reputable transportation service provider to ensure your items arrive safely and in good condition and you can enjoy your brand new purchase right out of its package!