VADS AWARDED CISCO’S MS-MASTER CERTIFICATION

VADS certified as Cisco’s first Managed Services Master Channel Partner Worldwide in Malaysia 

VADS Berhad (VADS), the Information Communication Technology (ICT)/Business Process Outsourcing (BPO) arm of Telekom Malaysia Berhad (TM), became the first Malaysian ICT company to be certified with the Managed Services Master Channel Partner Worldwide (MS-Master) certification by networking specialist and VADS’ technology partner, Cisco Systems Inc. (Cisco), for VADS managed services.

The Cisco MS-Master Certification is awarded to Cisco’s partners who sell and deliver Cisco-based managed services through a premium network operations center (NOC) investment, and offer enhanced management and stewardship practices. It is the highest level of achievement for partners delivering Cisco technologies as a managed solution. Before obtaining the certification, potential recipients undergo extensive third party independent audit to ensure that all processes and requirements were adhered to. Recipients of the certification must also demonstrate the capability to support a minimum of ten (10) customers.

VADS, Malaysia’s ICT/BPO Powerhouse utilises Cisco’s IT Infrastructure Library (ITIL)   foundation processes, practices and tools to support Cisco’s managed services at all lifecycle phases: prepare, plan, design, implement, operate, and optimise.

Commenting on the recognition, Ahmad Azhar Yahya, Chief Executive Officer of VADS said, “We are very proud and honoured that our innovative managed services have been recognised by Cisco. The MS-Master status is one of Cisco’s highest recognition bestowed upon VADS which delivers Cisco technologies as a managed solution. The award is a result of our commitment to provide outstanding solutions to our customers. Most importantly, we now have access to resources, through Cisco’s Managed Services Community – one of the few perks that come with the certification –,that can help us envision, build, market, and sell managed services more effectively.”

“Our collaboration with VADS over the last year and with this announcement will drive business transformation in Malaysia, as organizations’ embrace new technologies towards becoming a connected nation. Congratulations on the certification and we look forward to developing opportunities for businesses in Malaysia,” said Yuri Wahab, managing director for Cisco in Malaysia.

The certification further stamped VADS’ mark as the ICT/BPO Powerhouse in Malaysia. Together with its latest achievement, VADS is now recognised as both a Cisco Reseller GOLD Channel Partner (Malaysia) and Cisco Managed Services Master Channel Partner (Worldwide).

VADS currently serves more than 500 medium to large businesses across industries. For more information on VADS, visit www.vads.com.