Monday, February 24, 2014


UniSZA becomes TM’s 1st customer in the East Coast to receive 1Gbps speed boost

24 February 2014.Kuala Lumpur. Telekom Malaysia Berhad (TM) and Universiti Sultan Zainal Abidin (UniSZA) Terengganu recently signed a service agreement which saw TM providing Direct Over Metro-E (DOME) service at the speed of 1 Gbps and Internet Protocol Virtual Private Network (IPVPN) service to UniSZA.

The agreement was inked by Hamdan Ismail, Vice President, Government, TM and Haji Hamidun Ismail, State General Manager, TM Terengganu who represented TM while UniSZA was represented by Professor Dr. Yahaya Ibrahim, Vice Chancellor of UniSZA and Dr. Zarina Mohamad, Director, Centre of Information Technology, UniSZA.

Hamdan Ismail, Vice President, Government, TM (2nd from left) exchanging the agreement document with Professor Dr. Yahaya Ibrahim, Vice Chancellor of UniSZA (2nd from right) after the signing of Service Agreement between TM and UniSZA, while flanked by Haji Hamidun Ismail, State General Manager, TM Terengganu (left) and Dr. Zarina Mohamad, Director, Centre of Information Technology, UniSZA (right).

Commenting on the latest collaboration, Hamdan said, “With an integrated and faster connection provided via TM’s DOME and IPVPN services, UniSZA is able to enhance its network infrastructure thus further improving the university’s operational efficiencies and enriching the experience enjoyed by the campus community. We at TM are proud to play our role in boosting the development of UniSZA towards better service delivery for the benefit of all – its academicians, workforce and even students.”

Under the five (5) year agreement, TM is upgrading the capacity of Internet connectivity at UniSZA campus in Gong Badak to 1 Gbps to provide the university with faster access hence enhancing the surfing experience for the campus community. With the provision of the service, UniSZA becomes TM’s first customer in the East Coast region to be provisioned with 1 Gbps access speed, putting UniSZA a step ahead amongst the institution of higher learning fraternity.

Besides that, TM will also be connecting UniSZA main campus in Gong Badak with its other campuses namely Tembila campus in Besut, Kota campus in Kuala Terengganu and International campus in Kuala Lumpur via TM’s IPVPN service. This will further improve the university’s productivity and enable its community to access education related applications in a faster and more organised manner. With the enhanced connectivity, the campus administrators, academicians as well as students of UniSZA will also be able to connect with the other campuses faster and more efficiently. In addition, UniSZA will be able to monitor its ICT network infrastructure at a centralised location in a secured environment.

The service has been made available at the campus since end of 2013.

“With a focus on our domestic business and our proven achievements as Government’s preferred partner in providing connectivity and other telecommunications services via our extensive network, TM is in a good position to deliver the nation’s agenda towards achieving the Government’s Entry Point Projects (EPP) objectives under the Economic Transformation Programme. With provision of IPVPN and DOME, TM and UniSZA are one step closer towards achieving the goals of EPP in ensuring broadband for all, deepening e-Government usage and establishing e-Learning for students and professional training,” added Hamdan.

Among the compelling advantages of TM’s IPVPN service include:

a. Secured private network – customers can perform their activities in a secure environment as the security of the traffic carried over a private network is guaranteed.

b. Traffic prioritisation via Class of Service (CoS) – the network performance is optimised by segregating the traffic based on its priority on its network. If a critical mission data being delivered over the network on a peak period, it will be given the highest priority to avoid delay.

c. Managed, seamless network – TM monitors the customer’s network 24 x 7 to ensure the customer’s business continuity.

d. IPVPN is a secured, private network solution so customers can focus on their core business without worrying about their network infrastructure.

Besides IPVPN, TM also provides other communications services to Terengganu State Government and its agencies, which include:

Metro-E network service to Universiti Malaysia Terengganu (UMT).
Metro-E and IPVPN network services to SUK Terengganu
Metro-E and IPVPN network services to Lembaga Kemajuan Terengganu Tengah (KETENGAH)
Metro-E network service to Perbadanan Perpustakaan Awam Terengganu
Metro-E network service to Majlis Perbandaran Kemaman (MPKn)
Metro-E network service to Majlis Agama Islam dan Adat Resam Melayu Terengganu  (MAIDAM).

For more information on how IPVPN and other products and services from TM enhance, assist and uplift ICT, visit .

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