TM TURNS IN HEALTHY PERFORMANCE FOR 1Q2014 – GROUP REVENUE OF RM2.62 BILLION, UP 8.1% YOY; PROFIT BEFORE TAX UP 21.8% YOY TO RM279.6 MILLION

• Group Revenue grew 8.1% YOY to RM2.62 billion
• Group Reported Operating Profit (EBIT) rose 6.3% YOY to RM316.8 million
• Group Profit Before Tax (PBT) surged 21.8% YOY to RM279.6 million
• Reported Group Profit (PATAMI) stood at RM 210.6 million
• Maintains position as Malaysia’s broadband champion; 
• Strong YOY broadband customer base growth 5.7% to 2.23 million
• Strong UniFi growth of 22.6% YOY with over 665,000 customers 

Kuala Lumpur, 28 May 2014. Telekom Malaysia Berhad (TM) today announced its financial results for the first quarter ended 31 March 2014, where the Group posted a Revenue growth of 8.1% YOY to RM2.62 billion from RM2.42 billion in the corresponding period last year. The growth was mainly driven by Internet, Data and Other services.

Group Reported Operating Profit (Earnings Before Interest and Tax (EBIT)) grew 6.3% YOY to RM316.8 million from RM298.0 million in 1Q2013.

Correspondingly, Group Profit Before Tax (PBT) increased 21.8% to RM279.6 million in the current quarter from RM229.5 million in 1Q2013 due to lower net finance cost and net forex gain.

Reported Group Profit or Profit After Tax And Non-controlling Interest (PATAMI) stood at RM210.6 million in the current year quarter. Group Normalised PATAMI was lower by 20.8% YOY to RM185.3 million due to expiry of tax incentives in September last year.

Tan Sri Zamzamzairani Mohd Isa, Group Chief Executive Officer, TM, said: "We’re pleased to report that we started the year with an encouraging set of results. For the first quarter 2014, we recorded group revenue of RM2.62 billion, an increase of 8.1% against the corresponding period last year. This commendable growth was due to positive growth in our key products, Internet, Data and Other services. Our Operating Profit also improved by 6.3% YOY to RM316.8 million. We also reported an improved capex/revenue ratio, which reduced from 9.7% to 7.7%.”

Tan Sri Zam went on to comment, “As Malaysia’s Broadband Champion, our customer base grew 5.7% from 2.11 million in 1Q2013 to 2.23 million customers in the current quarter, with continued growth seen both in UniFi and Streamyx. UniFi demand remains strong, and we recorded a 22.6% growth YOY with close to 653,000 customers, a net add of about 121,000 customers. UniFi continues to see a healthy growth, with over 665,000 customers to date. UniFi is now available via 1.507 million ports providing coverage to 2.512 million premises on the back of 105 exchanges. This translates to about 43% take-up rate. More customers are taking up our high speed broadband packages of 4Mbps and above, and as at March 2014, 43% of our customers are now high speed broadband users. We are also happy to note that the take up of 8Mbps Streamyx package offered in non-Unifi areas recorded a 42% growth as compared to last quarter. We remain focused on giving the best experience to our customers. In line with the growing demand for data, we will continue to offer innovative products, with integrated and strong value propositions that will make our customers’ lives easier at home and beyond. It is important that we keep up the progress we are making across the Group whilst continuing to deliver enhanced customer experience via the various improvement initiatives we have embarked on to improve our levels of service.”

In the first quarter, Internet services turned in a revenue of RM726.1 million, a growth of 12.7% YOY from RM644.3 million recorded in 1Q2013 driven primarily by growth in UniFi customers and higher subscription for HyppTV Content. Data revenue increased by 3.5% YOY to RM605.5 million in the current quarter from RM584.8 million in 1Q2013 driven by new circuits installations and upgrade to higher bandwidth.

TM also sustained its capital and cost efficiencies, with capex/revenue ratio improved to 7.7% against 9.7% in 1Q2013. Total capex spent for 1Q2014 was RM200.7 million, of which RM110.4 million was for HSBB.

Prospects for the Current Financial Year Ending 31 December 2014

The outlook for telecom industry for 2014 remains positive, with data and broadband continuing to be the key driver for growth. TM expects a good year ahead with domestic demand continuing to be the key driver for growth, together with improving external demand and strong private investments. This is supported by the projected Malaysian Institute of Economic Research (MIER) 2014 GDP growth outlook of 5.3%. 2015 sees GDP growth projected to improve to 5.5%, mainly driven by economic efficiency and innovation. (Source: Malaysian Economic Outlook, MIER, 24 April 2014).

2014 is a Game Changing year for TM with its ongoing transformation journey towards becoming an Information and Innovation Exchange. TM will continue to strengthen our position as the Broadband Champion in Malaysia as we foresee that the take-up of our high value broadband packages will still continue. TM expects higher HyppTV viewership with the introduction of attractive promotions such as the recent ‘Hypp-Normous Deal’ and the current ‘Stream Champion Deal’. In addition, the Group will continue to enhance our content such as the recent launch of ‘Dunia Sinema’, Malaysia’s first dedicated Malay movie channel. HyppTV currently offers customers 117 channels consisting of 28 free channels with 8 Radio Channels and 50 premium channels (of which 34 channels are HD), 18 Video-On-Demand (VOD) genres and 21 interactive channels.

TM will continue with its commitment to push Malaysian SMEs up the value chain. This year, TM organises its 3rd edition of its TM SME BizFest 2014 – themed “Innovate to Dominate” - which serves as a platform for SMEs to understand how ICT can empower their businesses. TM had also recently launched UniFi BIZ 100, a dual play (2P) offering enabling SMEs customers to enjoy high speed internet access of 100 Mbps and voice service.

In anticipation of customers’ needs and their ever increasing expectations, TM recently entered into a partnership with Green Packet Berhad and SK Telekom Co. Ltd. This will reflect our aspiration to become the leading next-generation converged communication services provider. Through P1, TM is working to expand our capabilities into the wireless broadband space more efficiently thus enabling the Company to provide a complete portfolio of services to our valued customers. This partnership lays the foundation for the development of a new LTE platform and opening up possibilities for the Group to deliver fully integrated high-quality internet, data and application across all market segments.

TM looks forward to continuing its fresh and innovative approaches to the market as is committed to make ‘Life Made Easier’ and ‘Business Made Easier’ with TM.

Barring unforeseen circumstances the Board of Directors expects 2014 to be a positive year for TM.

SME BIZFEST 2014 KICKS OFF IN KLANG VALLEY!

Calling all Malaysians entrepreneurs to “Innovate To Dominate”

Kuala Lumpur, 24 April 2014. Telekom Malaysia Berhad (TM) today officially kicked off its SME-specific event series – TM SME BizFest 2014, for the third year running at the Sunway Pyramid Convention Centre. With this year’s theme, “Innovate To Dominate”, the one (1) day event is held specially for Malaysian entrepreneurs consisting of Micro and Small businesses including those who are operating their business from home.

The opening of the event was graced by Azizi A Hadi, Executive Vice President, SME, TM.

Apart from providing more synergistic showcase for Malaysian SMEs to increase their knowledge on how ICT will greatly benefit and empower their businesses, TM SME BizFest 2014 also features a great line-up of speakers as well as networking opportunities that enable SMEs to acquire relevant information for their business’ ICT needs.

Azizi A. Hadi, Executive Vice President, SME, TM officially opens SME BizFest 2014 at Sunway Pyramid, the first location of the SME-centric event by enlightening the audience on this year’s – ‘Innovate to Dominate’.

With its core components of business conference, knowledge sharing, exhibition as well as networking sessions, SME BizFest 2014 provides a breakthrough opportunity for entrepreneurs and small businesses to acquire business tips shared by renowned speakers and to experience the latest ICT solutions exhibit by the participating partners during the event. There will be four (4) essential business topics covered in the business conference which include Motivational, ICT & Your Business, Financial Aids and E-commerce Success Stories to enhance participant’s knowledge.

Commenting on the event, Azizi A Hadi, Executive Vice President, SME, TM shared, “SME BizFest 2014 is indeed a unique platform for SMEs as we are providing comprehensive and innovative range of business tools to help SMEs’ businesses grow and operate more effectively. In line with TM’s vision of being Malaysia’s leading new generation communication provider, embracing customer needs through innovation and execution excellence, this platform also encourages the continuous transfer of knowledge amongst the SME fraternities and reflects TM’s commitment in pushing Malaysian SMEs up the value chain.”

Azizi A. Hadi, Executive Vice President, SME, TM (centre) together with Khaidhir Elias, Vice President, SME, TM, (left) and Sharliza Mohd Haris, State General Manager, Kuala Lumpur, (right), visiting the booths set up by TM and its subsidiaries offering special promos for SMEs.

Among the speakers who will be sharing their thoughts and experience at the Sunway leg of the SME BizFest 2014 are: a dynamic entrepreneur and an avid motivational speaker who is also known as ‘Iron Lady Malaysia’, Datuk Dr. Maznah Hamid, Executive Chairman, Securiforce Group of Companies; Marco Robinson, Chief Executive Officer, The NAKED Group of Companies who is an award-winning entrepreneur, a World Record sales holder, an incredibly accomplished property investor and a Financial Freedom Life-stylist; and Fadzarudin Anuar, founder of Fashionvalet.com, one of Malaysia's largest online fashion and beauty retailer for home-grown designer products. Understanding the SMEs need and concern on current issues, SME BizFest 2014 is also bringing S.M. Thaneermalai, President of Chartered tax Institute of Malaysia to speak on the topic of GST, which is very important and relevant to them. The speaking sessions will be facilitated by Teh See Kin, President of the SMI Association of Malaysia.

“Business is getting more challenging day by day. In order to keep businesses growing, SMEs need to be more creative to think outside the box to tackle the market. As per our tagline, ‘Business Made Easier with TM’, we have put together four (4) focus themes for SME BizFest 2014; Market Reach, Communication Reach, Office Solutions and Customer Experience as an effort in helping SMEs to further enhance their business. We believe that SMEs should grab this incredible opportunity to connect the unconnected and be ahead of the game,” added Azizi.

Azizi A. Hadi, Executive Vice President, SME, TM (centre) together with Datuk Zaini Maatan, State Vice President, TM Selangor (left) and Khaidhir Elias, Vice President SME, TM (right) visiting the booths set up by TM and its subsidiaries offering special promos for SMEs.

The various products and solutions which further enhance business processes and in turn, increase productivity and business revenue are available at a very special rate throughout the SME BizFest 2014. Among the offering is “SME BizFest Savings Bonanza” – a promotion which enables SMEs to enjoy great saving up to RM1,680 when they subscribe to TM broadband packages, coupled with Value-added Services (VAS). The promotion is available from 9 April 2014 until 30 June 2014. As for TM Rewards members, you can redeem and enjoy points rebates from as low as 750 points.

That’s not all, TM with its partner Microsoft Malaysia, also offers ‘Good Bye XP, Good Buy Windows 8’ trade-in programme, specifically designed to help make business easier for SMEs. Under this programme, SMEs stand to save up to RM600 when they trade in their old, worn-out company desktops or notebooks, to purchase the latest Windows 8.1 devices at a promotional price, for a limited time only. SMEs just need to present their latest UniFi or Streamyx bill at the event venue to be deemed eligible.

TM SME BizFest 2014 will be held at four (4) different locations throughout the country and is expected to attract more than 5,000 participants nationwide. For this year, the event is endorsed by SMECorp and MDeC, with Malaysia SME and HyppTV as media partners while VADS Berhad, Microsoft Malaysia Sdn Bhd, Orient Sun Motors Sdn Bhd, Milan Utama Sdn Bhd. Interbase Resources Sdn Bhd and Eminent Display Sdn Bhd as its partners.

Guests and attendees of the event will stand a chance to win various rewards and prizes when they participate in various exciting games lined up throughout the event. The grand prizes up for grab are as follows:

10 Contest Grand Prizes
1	ZX AUTO GRANDTIGER 2.9 D
2	4D3N tickets to watch Manchester United game for 2 pax worth RM30,000
3	Gintell Massage Chair
4	Smart TV 46”
5	Samsung ATIV Laptop
6	LED TV 39”
7	iPad Mini
8	Samsung  Galaxy Tab 8”
9	Panasonic Smart Printer
10	Asus Tablet

There is also a special contest – ‘Guess the value of the Office Lounge’ which is open to all delegates at the 4 venues. An office lounge is set up at the exhibition area and delegates only need to guess the correct value of the entire office set up. One (1) lucky winner for each venue with the correct value of the office lounge will be announced at the end of event day and will walk away with an 32” LED TV.

Details of TM SME BizFest 2014 upcoming venues are as follows:

NO.	VENUE	DATE
1	Sunway Persada Johor International Convention Centre, Johor Bahru	7 May 2014
2	Equatorial Hotel, Penang	22 May 2014
3	Borneo Convention Centre, Kuching, Sarawak	19 June 2014

Interested participants can register online at www.tm.com.my/smebizfest2014 and for early registrations, they can stand a chance to win exciting prizes. To date, TM has received more than 1,000 registered participants via online and the Company targets to reach more than 5,000 participant for four (4) locations of the event.

For more info on SME BizFest 2014, visit www.tm.com.my/smebizfest2014. For more information on TM and its product offerings for the SME segment, log on to www.tm.com.my.

TM CROWNED WITH THE BEST OF THE BEST AWARD - TELECOM SERVICE PROVIDER OF THE YEAR FOR THE 3RD TIME!

Malaysia’s Broadband Champion swept up six awards at the 2014 Frost & Sullivan Malaysia Excellence Awards…

Telekom Malaysia Berhad (TM) further strengthened its position as Malaysia’s Broadband Champion and the nation’s leading New Generation Communications Provider when the Company was crowned The Best of the Best Award, Telecom Service Provider of the Year at the recent 2014 Frost & Sullivan Malaysia Excellence Awards held in Johor Bahru. This is the third time TM being recognised with the accolade at the prestigious award ceremony.

The night also saw TM Group as the big winner when it bagged five (5) other awards namely Broadband Service Provider of the Year for the 8th time, Data Communications Service Provider of the Year for the tenth consecutive year, Telecommunication Wholesale Service Provider of the Year  for the first time, as well as Managed Service Provider of the Year for the 5th time and the inaugural category of BPO Service Provider of the Year, which was won by its subsidiary, VADS Berhad (VADS), Malaysia’s leading Integrated Managed Information & Communications Technology (ICT)/Business Process Outsourcing (BPO) Service Provider.

Datuk Bazlan Osman, Executive Director / Group Chief Financial Officer, TM (left) accepting the best of the best award – Telecom Service Provider of the Year – from Aroop Zutshi, President and Managing Partner, Frost & Sullivan (right) at the recent 2014 Frost & Sullivan Malaysia Excellence Awards.

Present to accept the awards on behalf of the Company were Datuk Bazlan Osman, Executive Director / Group Chief Financial Officer, TM; Rozaimy Rahman, Executive Vice President, Global & Wholesale, TM; Azhar Omar, State Vice President, TM Johor; Fermin Fautsch, Vice President, ICT Services, VADS; and Datin Mohana Maharif, Vice President, BPO, VADS.

Commenting on the win, Datuk Bazlan said, “We are indeed very honoured and proud to once again be recognised as the Telecom Service Provider of the Year, for the 3rd time! 2013 was yet another incredible year for TM, not only in terms of performance, but more meaningfully in terms of the continued support and commitment we receive from our customers, our people - who have worked tirelessly to elevate the Company to where it is now - and indeed all our stakeholders, on our ongoing journey of transformation. This award is dedicated to all of you. We at TM remain steadfast in our commitment as Malaysia’s Broadband Champion by continuing to provide holistic broadband services to the nation across all segments and locations.”

He continued, “We would like to thank the organiser as well as the panel of judges for recognising our achievements in the Malaysian telecommunications sector. We are honoured to have been given the opportunity to prove ourselves as a trusted partner in national development time and again, most recently having delivered with global acclaim on the HSBB Public Private Partnership (PPP), as well as the expansion of Malaysia’s regional connectivity via our extensive network of submarine cables and global points of presence,” explained Datuk Bazlan.

“All of this is indicative of TM’s commitment to become an Information Exchange, occupying a central space in the communications grid, with information among users flowing all around us, and inevitably through us. As an Information Exchange, we are able to provide the platforms that are needed by our customers to make their lives easier. These platforms include the Next Generation Network (NGN), Data Centres, Cloud platforms, wireless technology and global connectivity with a choice of speeds and bandwidth. These platforms together form our Information Exchange acting as the medium for us to provide the best customer experience for you. We are now building on this vision to also include an Innovation Exchange, where we will be in the best position to provide the right content and applications for our customers. These two important concepts of Information and Innovation Exchange are what will help TM deliver ‘Life and Business Made Easier’, our brand promise,” he further elaborated.

Celebrating its 10th Anniversary, the 2014 Frost & Sullivan Malaysia Excellence Awards recognises companies that have pushed the boundaries of excellence – rising above the competition and demonstrating outstanding performance in Malaysia. The award recipients were evaluated on a variety of actual market performance indicators such as revenue growth, market share, growth in market share, subscriber base  and growth in subscriber base, market leadership in new product introduction and innovation, major customer acquisitions, breadth of products and solutions as well as business/market strategy for the financial year of 2013.

For further information on TM, visit www.tm.com.my.

TM ENHANCES UNISZA’S OPERATIONS WITH DOME AND IPVPN SERVICES

UniSZA becomes TM’s 1st customer in the East Coast to receive 1Gbps speed boost

24 February 2014.Kuala Lumpur. Telekom Malaysia Berhad (TM) and Universiti Sultan Zainal Abidin (UniSZA) Terengganu recently signed a service agreement which saw TM providing Direct Over Metro-E (DOME) service at the speed of 1 Gbps and Internet Protocol Virtual Private Network (IPVPN) service to UniSZA.

The agreement was inked by Hamdan Ismail, Vice President, Government, TM and Haji Hamidun Ismail, State General Manager, TM Terengganu who represented TM while UniSZA was represented by Professor Dr. Yahaya Ibrahim, Vice Chancellor of UniSZA and Dr. Zarina Mohamad, Director, Centre of Information Technology, UniSZA.

Hamdan Ismail, Vice President, Government, TM (2nd from left) exchanging the agreement document with Professor Dr. Yahaya Ibrahim, Vice Chancellor of UniSZA (2nd from right) after the signing of Service Agreement between TM and UniSZA, while flanked by Haji Hamidun Ismail, State General Manager, TM Terengganu (left) and Dr. Zarina Mohamad, Director, Centre of Information Technology, UniSZA (right).

Commenting on the latest collaboration, Hamdan said, “With an integrated and faster connection provided via TM’s DOME and IPVPN services, UniSZA is able to enhance its network infrastructure thus further improving the university’s operational efficiencies and enriching the experience enjoyed by the campus community. We at TM are proud to play our role in boosting the development of UniSZA towards better service delivery for the benefit of all – its academicians, workforce and even students.”

Under the five (5) year agreement, TM is upgrading the capacity of Internet connectivity at UniSZA campus in Gong Badak to 1 Gbps to provide the university with faster access hence enhancing the surfing experience for the campus community. With the provision of the service, UniSZA becomes TM’s first customer in the East Coast region to be provisioned with 1 Gbps access speed, putting UniSZA a step ahead amongst the institution of higher learning fraternity.

Besides that, TM will also be connecting UniSZA main campus in Gong Badak with its other campuses namely Tembila campus in Besut, Kota campus in Kuala Terengganu and International campus in Kuala Lumpur via TM’s IPVPN service. This will further improve the university’s productivity and enable its community to access education related applications in a faster and more organised manner. With the enhanced connectivity, the campus administrators, academicians as well as students of UniSZA will also be able to connect with the other campuses faster and more efficiently. In addition, UniSZA will be able to monitor its ICT network infrastructure at a centralised location in a secured environment.

The service has been made available at the campus since end of 2013.

“With a focus on our domestic business and our proven achievements as Government’s preferred partner in providing connectivity and other telecommunications services via our extensive network, TM is in a good position to deliver the nation’s agenda towards achieving the Government’s Entry Point Projects (EPP) objectives under the Economic Transformation Programme. With provision of IPVPN and DOME, TM and UniSZA are one step closer towards achieving the goals of EPP in ensuring broadband for all, deepening e-Government usage and establishing e-Learning for students and professional training,” added Hamdan.

Among the compelling advantages of TM’s IPVPN service include:

a. Secured private network – customers can perform their activities in a secure environment as the security of the traffic carried over a private network is guaranteed.

b. Traffic prioritisation via Class of Service (CoS) – the network performance is optimised by segregating the traffic based on its priority on its network. If a critical mission data being delivered over the network on a peak period, it will be given the highest priority to avoid delay.

c. Managed, seamless network – TM monitors the customer’s network 24 x 7 to ensure the customer’s business continuity.

d. IPVPN is a secured, private network solution so customers can focus on their core business without worrying about their network infrastructure.

Besides IPVPN, TM also provides other communications services to Terengganu State Government and its agencies, which include:

• Metro-E network service to Universiti Malaysia Terengganu (UMT).
• Metro-E and IPVPN network services to SUK Terengganu
• Metro-E and IPVPN network services to Lembaga Kemajuan Terengganu Tengah (KETENGAH)
• Metro-E network service to Perbadanan Perpustakaan Awam Terengganu
• Metro-E network service to Majlis Perbandaran Kemaman (MPKn)
• Metro-E network service to Majlis Agama Islam dan Adat Resam Melayu Terengganu  (MAIDAM).

For more information on how IPVPN and other products and services from TM enhance, assist and uplift ICT, visit www.tm.com.my .

TM BRINGS HOME TOP HONOURS AT NACRA 2013 – AGAIN!

 ‘Most Outstanding Annual Report of the Year’ Platinum award is back in TM’s keeping, together with three more awards

Telekom Malaysia Berhad (TM) once again brought home the Challenge Trophy for the Platinum Award of the Most Outstanding Annual Report of the Year at the National Annual Corporate Report Awards (NACRA) 2013 recently, repeating the achievement that the Company recorded in 2011 and 2006.

In addition to winning the most coveted award, TM also swept up another three (3) awards, making a total of altogether four (4) awards won by TM at the event. The awards are:

• Overall Excellence Award for Most Outstanding Annual Report of the Year – Platinum Award
• Industry Excellence Award for Main Board Companies in the Trading and Services category – 17th consecutive year
• Best Corporate Social Responsibility Award – Gold Award
• Best Annual Report in Bahasa Malaysia – Silver Award

Tan Sri Zamzamzairani Mohd Isa, Group Chief Executive Officer, TM, (7th  from left) and the team from TM pose for the album with their awards, including the Challenge Trophy for the Most Outstanding Annual Report of the Year Award at the recent National Annual Corporate Report Awards (NACRA) 2013.

Present to receive the awards were Tan Sri Zamzamzairani Mohd Isa, Group Chief Executive Officer, TM; Idrus Ismail, Chief Legal, Compliance & Company Secretary, TM; Hazimi Kassim, Group Chief Internal Auditor, TM; and Izlyn Ramli, Vice President, Group Corporate Communications, TM. The awards were presented by YB. Dato’ Paduka Ahmad Bashah Md. Hanipah, Deputy Minister of Domestic Trade, Cooperatives and Consumerism.

Commenting on the win, Tan Sri Zamzamzairani said, "We are incredibly honoured, and extremely grateful for this most coveted award at NACRA. Congratulations to the working team as well as all at TM for their hard work, dedication and commitment, not only towards the publication of the Corporate Report but for all the TM achievements that the report itself celebrates. More than just a report; it signifies TM’s efforts towards promoting a high level of corporate accountability, responsibility and governance while conveying our corporate messages to instill greater confidence in our stakeholders. Bestowed with these top awards in the midst of an increasingly higher quality of submissions and stringent criteria set for the adjudication process, is definitely a great recognition for TM. It gives us further drive to continue exceeding market expectations and delivering value to our stakeholders. Once again, another great job from Warga TM!”

Tan Sri Zamzamzairani Mohd Isa, Group Chief Executive Officer, TM (3rd from left) receiving the Challenge Trophy for the Most Outstanding Annual Report of the Year Award from YB. Dato’ Paduka Ahmad Bashah Md. Hanipah, Deputy Minister of Domestic Trade, Cooperatives and Consumerism (2nd from right) at the recent National Annual Corporate Report Awards (NACRA) 2013, flanked by the organising committee from NACRA.

NACRA is the collaborative effort of three established institutions – Bursa Malaysia Berhad, Malaysia Institute of Accountants (MIA), and The Malaysia Institute of Certified Public Accountants (MICPA). The key objective of NACRA is to promote excellence in corporate reporting, greater transparency and accountability by respective parties in their financial reporting and the awards are to acknowledge and recognise high quality corporate reporting.

NACRA is open to all companies incorporated or registered in Malaysia as well as the public sector and other organisations established in Malaysia.

On top of the NACRA win, TM has also been announced as the winner of the 2013 Best Sustainability Report Award (SRA) in Malaysia for the 2nd year running in the upcoming 9th Sustainability Reporting Awards which will be held on 17 December 2013 in Jakarta, Indonesia. SRA is organised by The National Centre for Sustainability Reporting (NCSR) – non-profit organisation based in Indonesia and an Organisational Stakeholder of the Global Reporting Initiative (GRI) and GRI Certified Training Partner for Indonesia, Malaysia and Thailand. The award is aimed at paying homage to organisations who have published a sustainability report based on the GRI guidelines. Since last year, SRA has started awarding a Best Sustainability Report Award for each country in South East Asia. The judging process of these awards is conducted by a Jury Board and assessor team which consists of prominent figures in sustainability in the region.

COMMENTS BY TAN SRI DATO’ SRI ZAMZAMZAIRANI MOHD ISA GROUP CHIEF EXECUTIVE OFFICER, TELEKOM MALAYSIA BERHAD ON BUDGET 2014

TM would like to congratulate the Government on yet another inclusive, entrepreneurial, well balanced and well intentioned Budget for 2014 in line with this year’s theme - “Fulfilling Promises, Accelerating Transformation” - putting the interests of the Rakyat, addressing current challenges of modern urban living whilst not forgetting the issues of rural communities and the stable, sustainable development of the nation clearly as priorities.

Specifically on ICT, under the National Broadband Initiative, we applaud the Government’s decision to expand the High Speed Broadband Project to the second phase or the HSBB2 Project. This is on the back of the successful first phase of the HSBB project which was a proud achievement for Malaysia; elevating the nation to emerge as the highest in terms of number of high speed broadband subscribers in South East Asia and one of the most acknowledged fast track project roll-outs globally.

As Malaysia's Broadband Champion, we are committed to continue our role in expanding broadband reach holistically across urban, sub-urban and rural areas and enhancing our broadband user experience. For Broadband for General Population (BBGP) especially in underserved areas, we will continue to strengthen our fixed line services while exploring other alternative technologies in line with our broadband services delivery strategy for the nation and look forward to working together with the industry in making this happen.

The establishment of the submarine cable network to serve the bandwidth capacity requirements of Internet users in Sabah and Sarawak is much welcomed in anticipation of increasing future capacity requirements and the ever-growing data needs. It is envisaged that there will be tremendous growth of data over the next few years and it is in tandem with an increasingly dynamic and high growth business environment in Malaysia, tied with the exponential rise in Internet usage.

The announcement of the 1Malaysian Entrepreneurial Nation (1MeT) and the Malaysian Global Innovation and Creativity Centre (MaGIC) are also particularly timely to boost the competitiveness and innovativeness of our young entrepreneurs. On TM’s part, we are already working closely with Multimedia Development Corporation (MDeC) and StartupMalaysia.org (SUM) in introducing the first corporate accelerator programme in Malaysia to help accelerate the growth trajectory of high potential digital entrepreneur startup companies to tap global demand with innovative products and services. Together with our full suite of comprehensive SME packages, TM is certain we can help support the growth of entrepreneurship ventures.

In line with the government’s effort of developing the creative and content industry,  with particular mention of the Pinewood Studio in Iskandar,  Johor;  TM’s education arm, Multimedia University (MMU) has introduced the Bachelor of Cinematic Arts (Honours), also known as the Cinematic Arts Programme (CAP) in collaboration with the School of Cinematic Arts at the University of Southern California (USC). With the introduction of the programme, and leveraging on our Content and Services Development Platform, we aspire to transform the landscape of the Malaysian entertainment and content industry.

In closing, TM reiterates our commitment as the nation's trusted partner in telecommunications services towards the Budget 2014 initiatives - in driving the Malaysia's economic growth further through our shared aspirations to generate innovation driven, value adding activities that can deliver an enhanced and integrated digital lifestyle to Malaysian homes and complete end-to-end solutions for Malaysian businesses.

TM CONTINUES TO EMPOWER MALAYSIAN SMEs WITH ENHANCED UNIFI PACKAGES

SMEs can now work and collaborate more efficiently with UniFi with Microsoft® Office 365 …

In its continuous effort to empower Malaysian SMEs through the usage of ICT, Telekom Malaysia Berhad (TM) today launched the all-new UniFi with Microsoft® Office 365, an enhancement to its existing UniFi business packages. The new and enhanced package was launched by Azizi A Hadi, Executive Vice President, SME, TM, together with Azizah Ali, Director, Small and Medium Solutions and Partners, Microsoft Malaysia.

The newly launched UniFi with Microsoft® Office 365 is the product of the continuous collaboration between TM and Microsoft which offers cloud-powered communications facilities and the Microsoft Office 365 productivity suite through TM’s Managed Information Communications Technology (ICT)/Business Process Outsourcing (BPO) arm – VADS Berhad (VADS) – to Malaysian businesses throughout the country.

Azizi A Hadi, Executive Vice President, SME, TM (7th from right) and Azizah Ali, Director, Small and Medium Solutions and Partners, Microsoft Malaysia (6th from right) with the respective development teams from TM SME and Microsoft Malaysia at the recent launch of the latest enhancement of TM’s existing UniFi business packages – UniFi with Microsoft® Office 365.

Commenting on the new offering, Azizi shared, “After the proven partnership between TM and Microsoft in enhancing TM’s Office in a Box™ package, we are very optimistic that the on-going strategic partnership between both organisations will continue to be a success, allowing us to continue playing our roles in equipping businesses with comprehensive business solutions, tailor-made to meet their increasingly sophisticated requirements. With this latest enhancement, Malaysian SMEs can fully leverage the benefits of ICT and focus on their core business operations to increase their productivity, expand their market reach and serve their end customers better.”

“TM is constantly exploring new and innovative ways to assist local SMEs to move up the value chain and achieve greater success. We hope that these efforts will also further cement TM’s presence as the nation’s trusted and reliable end-to-end ICT solutions provider with the capability, skills and knowledge to adapt to the customers’ growing businesses,” added Azizi.

Speaking on the collaboration, Azizah said, “Many businesses are realising the power of cloud computing technology for its ability to leverage IT capabilities more cost-effectively, creating new ways to serve new customers, and even operating a business without IT limits. Microsoft’s Office 365 helps businesses take care of their IT needs so they can concentrate on what they do best: managing and driving their businesses.”

Azizi A Hadi, Executive Vice President, SME, TM (left) and Azizah Ali, Director, Small and Medium Solutions and Partners, Microsoft Malaysia checking out the features of the latest enhancement of TM’s existing UniFi business packages – UniFi with Microsoft® Office 365.

“Microsoft, as a world leader in cloud solutions for businesses, is committed to transforming Malaysia together with TM. For over 20 years in Malaysia, we have collaborated with key partners like TM to achieve the country’s aspirations to become a high-income economy and through realising the goals stated in Malaysia’s Economic Transformation Plan and Digital Master Plan. This is a winning partnership - not only are we both strongly aligned with the same vision to empower Malaysian businesses with world-class ICT solutions to transform the way they work, we are both able to bring this vision to life. There is no other IT company in the world besides Microsoft that offers strong, credible solutions for businesses of all sizes. At the same time, TM is Malaysia’s leading broadband provider – together, we are the ideal partners to help Malaysian SMEs fully realise the full benefits of Office 365 and cloud computing!” Azizah added.

This newly introduced UniFi with Microsoft® Office 365 bundling will enable businesses to enjoy high speed internet with speeds up to 50Mbps, competitive call rates and two (2) complimentary Microsoft Office 365 user licenses worth RM1,008. Through this new enhancement, subscribers of UniFi with Microsoft® Office 365 can collaborate more efficiently and at the same time reduce their operating cost by utilising Microsoft Office productivity tools, such as email, web conferencing, instant messaging and online versions of Microsoft Office. With TM, business is now available all year round, all around the world.

UniFi with Microsoft® Office 365 is available to the market and is open for subscription starting from today. Upgrade promotions are also available until 31 December 2013.

In conjunction with the launch, TM, in collaboration with Microsoft are flying in Dr. Nitin Paranjape for the Completely Efficient Seminar which will take place on 12 November 2013 from 9.00 am – 2.00 pm at the TM Convention Centre, Kuala Lumpur. One of only 28 Microsoft Most Valuable Professionals (MVP) worldwide, Dr Nitin is an award-winning speaker and Office Productivity consultant who has coached over 155,000 professionals across 1,100 organisations worldwide. His innovative approach to unearthing maximum value from the New Office and related products has made his productivity workshops a hit across Asia Pacific.

The workshop is free but seats are limited. To book your seat, kindly contact Sakinah Hussain at sakinah.hussain@tm.com.my, Nor Athiqah Amin Teo at norathiqah.aminteo@tm.com.my or Chang Kit at 03-2179 3483, or email a-chwong@microsoft.com.

For more information on TM and its products and offerings for the SME segment, log on to www.tm.com.my.

TM R&D AWARDED THE BEST OF RESEARCH & DEVELOPMENT AWARDS AT THE MSC MALAYSIA ASIA PACIFIC ICT AWARDS 2013

TM Bagged total 3 Industry Recognitions Cementing Its Position As a Leader In Research, Development and Innovation

Telekom Research & Development Sdn Bhd (TM R&D), a wholly-owned subsidiary of Telekom Malaysia Berhad (TM), recently bagged three (3) recognitions – Winner and Merit for the Best of Research & Development Award as well as Merit for the Best of Communications Applications category at the recent MSC Malaysia Asia Pacific ICT Awards 2013 (MSC Malaysia APICTA).

Receiving the awards on behalf of the Company, Dr. Gopi Kurup, Chief Executive Officer, TM R&D shared, “APICTA is one of the most prestigious innovation awards in the region, and TM R&D is very proud to be the recipients of three awards. We are extremely delighted with the peer recognition of the progress made in these ground breaking R&D areas. We are looking forward to represent and do well for Malaysia in the annual International APICTA Awards in Hong Kong later this year.”

We did it! Dr. Gopi Kurup, Chief Executive Officer, TM R&D (4th from left) and his team of researchers are all smiles after bagging 3 awards at the recent MSC Malaysia APICTA Awards 2013.

The Best of Research & Development award, presented to the most outstanding ICT R&D project, was a double win for TM R&D, bagging both the winner and merit awards for Advanced Internet Lighting Application (AILA) and Green Fiber Wireless (G-FiWi) respectively in this category. AILA is a green technology visual light communications system which provides two-way communication via light medium. AILA technology enables data to be transmitted using illumination of LED light. Meanwhile, G-FiWi is a Radio over Fiber (ROF) technology that complements existing copper and fiber technology for area with geographical barriers.

In addition, TM R&D also received merit award in the Best of Communications Applications category for its Ultra Long Reach Repeaterless Terrestrial Transmission System. The Ultra Long Reach Repeaterless Terrestrial Transmission System enables transmission of high speed data signals over at least 300 km without repeater stations in between transmitting and receiving stations, hence expediting broadband infrastructure deployment particularly to rural areas.

“As we’ve shared before, participating, and winning of course, in industry-wide recognised awards will not only increase the market’s confidence and trust in our products, but also further cement our position as a leader in research, development and innovation. Kudos goes to the innovative team at TM R&D who toiled tirelessly in making this a reality. We hope it will give them the boost to explore more innovations for TM to realise its aspiration of delivering enhanced and integrated digital lifestyle to Malaysians,” added Dr. Gopi.

Organised by the Multimedia Development Corporation (MDeC) and the National ICT Association of Malaysia (PIKOM), the MSC Malaysia-APICTA Awards serves as a platform for the benchmarking of Malaysian ICT products and services and to recognise outstanding achievements of individuals and companies in the fraternity. The awards are also hoping to stimulate creativity, innovation and excellence among companies and technopreneurs within the Malaysian ICT industry.

The APICTA winners and merit recipients were selected by a panel of judges consisting of local industry experts and ICT thought leaders.

Winners of the MSC Malaysia APICTA awards will go on to represent Malaysia at this year’s International APICTA Award which will be held in Hong Kong on 24 November 2013.

For further information on TM R&D, visit www.tmrnd.com.my.

TM CELEBRATES TM SME BIZFEST 2013 CONTEST WINNERS

Telekom Malaysia Berhad (TM) today celebrates the winners of TM SME BizFest™ contest in a prize giving ceremony held at TM’s headquarters, Menara TM. These winners were randomly selected through draw sessions held from May 2013 to June 2013 from the pool of customers who attended and subscribed to TM’s products and services during the nationwide event, specifically tailored for Malaysian SMEs.

Present to give away the prizes to the lucky winners was Azizi A. Hadi, Executive Vice President, SME, TM.

Speaking at the ceremony, Azizi A Hadi shared, “On behalf of TM, I would like to congratulate all lucky draw winners of this year’s edition of TM SME BizFest™, especially to the Grand Prize winner! We thank you for your participation and appreciate your support towards our efforts in empowering the SME segment. We, at TM, hope that with the useful and relevant information and knowledge you have gained from attending our events, you would be able to enhance your business through technology advancement offered by TM, as TM is focusing on equipping local SMEs with the right tools and resources to compete in the competitive SME market.”

The lucky winners chosen amongst the visitors of the TM SME BizFest™ 2013 are as follows:

Ranking	Prizes	Customer Name	Company Name
Grand Prize	Chevrolet Sonic Sedan	Chang Kok Yeong	Transmarco Concepts Sdn Bhd
2nd	KTM Duke 200 Motorcycle	Anthony Beh	Suka Chemicals (M) Sdn Bhd
3rd	KTM Duke 200 Motorcycle	Mohd Asril Ilmi	Jaks Resources Berhad
4th	KTM Duke 200 Motorcycle	Zainun Romli	Opensys (M) Berhad
5th	Lokatoo GPS Navigator	Andrew Bong	Cahaya Mata Sarawak  Berhad
6th	Lokatoo GPS Navigator	Ravi Shankar Ravnan	Excelsior Education Management Sdn Bhd
7th	HP Mini Net Book 110	Alex Tan	KKB Engineering Berhad
8th	Apple Mini iPad 16GB	Clare Chin Siew Lian	UED Developments (M) Sdn Bhd
9th	Mizuno Golf Bag	Mohd Fayzal Mohd Fauzie	PJ Hotels & Resorts Sdn Bhd
10th	Canon Pixma iP2770 Printer	Lawrence Ching	EHH Food Industry
11th	Panasonic Dect Phone-KX-TC2100	Fazilah Makrof	MaranoCorp Industries Sdn Bhd

During the TM SME BizFest™ 2013 series, TM also launched its latest business solution specifically catered for the hospitality industry, Hospitality Entertainment Solution, targeting buildings with high tenancies particularly hotels, retreat owners, resort operators, hospitals, apartments, condominiums nationwide that require wired or wireless Internet access and uninterrupted TV viewing. This latest solution from TM is a package comprising In-Building Broadband Solution (IBS), TM’s IPTV service – HyppTV and a Call Centre service.

Subscribers of the service can look forward to a seamless, unlimited high speed Internet connection and entertainment solution, coupled with a 24x7x365 support system provided by TM through its call centre service. Hospitality Entertainment Solution offers businesses 60 IPTV channels to select from – seven (7) Free To Air (FTA) channels such as TV1, TV2, TV3, ntv7, 8TV and also TV9 and 53 world-class premium channels such as Travel Channel HD, HyppSports HD, SCM Legend and SyFy HD just to name a few.

Through this event, TM further stamped its mark as the nation’s trusted and reliable end-to-end ICT solutions provider with the capabilities to adapt to the customers’ growing businesses. The Malaysia SME community at large were not only be able to find out more and stand to benefit from TM’s business-made-easy bundled products and solutions, but also fulfill their goals by adopting new and unique solutions.

Azizi also took the chance to thank all TM’s strategic partners including SME Corp and MSME magazine as the event endorser and official media partner whose support were tantamount in making the event a success.

TM SME BizFest™ 2013 is targeted at SME business communities in Malaysia which require ICT solutions to improve and enhance their business operations. A renowned list of speakers and panellists participated in the events to discuss important topics including SMEs success stories as well as issues and concerns, to help SMEs be more prepared for future business challenges and stay competitive in the market. Various products and solutions which enables further enhancement to the SMEs’ business processes and in turn, increase productivity and business revenue were also made available at a very special rate throughout the event. 

Among the highlights of the event was business networking sessions, seminars by business icons and a wide range of ICT solutions on exhibitions by TM and its business partners. SMEs will be able to empower their businesses through knowledge sharing and acquisition while interacting and establishing networks among themselves and TM at the event. 

“Being the nation’s leading telecommunication service provider, TM is committed to become a major catalyst for local SMEs, bringing them to the next level in the value chain and achieve a competitive edge, leveraging on our diverse and comprehensive ICT solutions as well as extensive networks nationwide. TM SME BizFest™ is one of the many platforms that we have prepared for Malaysian SMEs. We really hope that those participating in the event have enjoyed themselves and the main objective of holding this event was met. To those who could not attend this year’s event, we look forward to seeing you at TM SME BizFest 2014!” Azizi ended.

For more information on TM and its newly launched products and offerings for the SME segment, log on to www.tm.com.my

ACASIA LAUNCHES GLOBAL DATA CENTRE

ACASIA Communications Sdn Bhd (ACASIA), an alliance of ASEAN telecommunications players recently launched its Global Data Centre in conjunction with CommunicAsia 2013; the annual International Communications and Information Technology Exhibition held in Singapore.

The inauguration of ACASIA’s Global Data Centre was made official in a signing ceremony between all seven (7) partners – CAT Telecom Public Company Limited (CAT) Thailand, PT Indosat Tbk (INDOSAT) Indonesia, Philippines Long Distance Telephone Company (PLDT), Singapore Telecommunications Limited (SingTel), Telekom Brunei Berhad (TELBRU), Telekom Malaysia Berhad (TM) and Vietnam Posts and Telecommunications Group (VNPT).

Eric Alberto, Chairman of ACASIA, said, “ACASIA Global Data Centre is an amalgamation of data centres from the seven telcos which are partners of ACASIA. These data centres not only offer co-location services but also core network services and other value-added services such as Disaster Recovery, Managed Hosting Services and Cloud Computing, leveraging on ACASIA Partners’ industry leading extensive network and infrastructure ecosystem.”

ACASIA initially offers 33 data centres that not only cover ASEAN countries – Thailand, Indonesia, Philippines, Singapore, Brunei, Malaysia, Vietnam, but also covers Hong Kong and Australia. With over 300,000 square feet of floor space and expanding, ACASIA’s Global Data Centre brings to its customers the largest single integrated data centre via ACASIA managed network through ACASIA’s one-stop-shop facility.

Customers will enjoy world-class services backed by the seven ASEAN telecommunications players which have its networks span across all continents. This is provided with Partners Diverse Internet Protocol-based (IP-based) International Network and Point of Presence (POPs) connectivity coupled with diverse submarine cable infrastructure.

Designed with utmost safety and security, this data centre boasts the capabilities to withstand up to seismic seven and eight intensities, flood-proof and bullet-proof facilities.

“By outsourcing your business needs to ACASIA Global Data Centre, customers will enjoy peace of mind through operations experts who are monitoring and managing your business infrastructure around the clock. ACASIA hopes to deliver flexible offerings at competitive pricing to help deliver end-to-end technology solutions for customers to build globally competitive businesses,” adds Alberto.

GLC EXPLORACE 2013 – ANOTHER PLATFORM TO BROADEN THE HORIZON OF MALAYSIAN ENTREPRENEURS

The Ministry of International Trade and Industry (MITI) and Telekom Malaysia Berhad (TM) today held the inaugural “GLC Explorace™ 2013”, which congregated local entrepreneurs and vendors together with MITI and its agencies as well as Government Linked Companies (GLCs) under one roof - providing them with a platform to convene and acquire the latest information on entrepreneurship, as well as explore broader horizons for business opportunities.

The GLC Explorace™ 2013 was officially launched by YB Datuk Ir. Haji Hamim Samuri, Deputy Minister of International Trade and Industry. Tan Sri Dato’ Sri Zamzamzairani Mohd Isa, Group Chief Executive Officer, TM was also present at the launching ceremony.

YB Datuk Ir. Haji Hamim Samuri, Deputy Minister of International Trade and Industry signing the plaque to signify the official opening of GLC Explorace™ 2013, while Tan Sri Dato’ Sri Zamzamzairani Mohd Isa, Group Chief Executive Officer, TM (left) and Datuk Haji Gazali Harun, Chief Procurement Officer, TM (right) look on.

Speaking at the event, Tan Sri Zamzamzairani said, “TM is honoured to work together with the Ministry of International Trade and Industry to co-organise this event - the first of its kind. We share the hope that our local entrepreneurs will grab the opportunities to learn, acquire and share as much as possible with their fellow members in the fraternity, and from the participating companies and agencies. This is the chance to expand your business reach and network to an even wider scope, in order to further improve your company’s performance and strengthen your footprint in the market.”

“TM, as one of the major GLCs, has always been supportive of the development and growth of local entrepreneurs, including Bumiputera entrepreneurs. TM has also long been a driver of the Vendor Development Programme (VDP). We are proud to share that TM is one of the first GLCs to establish and implement this programme which focuses on supporting high quality, value-added and sustainable development of TM vendors. After 20 years of its implementation, the programme has benefited more than 600 vendors thus far. This is going to be the next phase in the transformation of the VDP - in order to look into the sustainability of the vendors’ businesses, by exploring business opportunities with other GLCs and at the same time reduce dependencies between both incumbents and their related vendors. Towards this end, we are working closely with MITI together with other government agencies, such as TERAJU to provide a boost in terms of their capacity and capability building for local entrepreneurs and vendors,” added Tan Sri Zamzamzairani.

YB Datuk Ir. Haji Hamim Samuri, Deputy Minister of International Trade and Industry (3rd from left) being briefed by a TM representative at TM’s booth during the official opening of GLC Explorace™ 2013.

With the tagline “Winning Networking Opportunities”, the GLC Explorace™ 2013 also enables the entrepreneurs to explore opportunities available with the Government, through MITI and its agencies, for the entrepreneurs to broaden their business horizons and achieve sustainable revenue growth. Among other participating companies besides TM, are Tenaga Nasional Berhad (TNB), Boustead Naval Shipyard Sdn Bhd, UEM Berhad, Sime Darby Berhad and Proton Berhad while participating agencies under MITI are MIDA, MATRADE, SME Corp, SME Bank, Malaysian Automotive Institute, MIDF, Halal Development Corporation and Malaysia Productivity Corporation (MPC).

Besides an exhibition by the participating organisations, the 1-day event was also filled with business talks by the representatives from MITI, MIDF, MIDA, SME Corp, MATRADE, MPC and TM. The entrepreneurs also leveraged on the business matching sessions with TM, Boustead, TNB, UEM, Sime Darby and Proton to further enrich their business operations.

For more information on the latest programmes and incentives from the Government for entrepreneurs, visit MITI’s website at www.miti.gov.my.