TM TURNS IN HEALTHY PERFORMANCE FOR 1Q2014 – GROUP REVENUE OF RM2.62 BILLION, UP 8.1% YOY; PROFIT BEFORE TAX UP 21.8% YOY TO RM279.6 MILLION

• Group Revenue grew 8.1% YOY to RM2.62 billion
• Group Reported Operating Profit (EBIT) rose 6.3% YOY to RM316.8 million
• Group Profit Before Tax (PBT) surged 21.8% YOY to RM279.6 million
• Reported Group Profit (PATAMI) stood at RM 210.6 million
• Maintains position as Malaysia’s broadband champion; 
• Strong YOY broadband customer base growth 5.7% to 2.23 million
• Strong UniFi growth of 22.6% YOY with over 665,000 customers 

Kuala Lumpur, 28 May 2014. Telekom Malaysia Berhad (TM) today announced its financial results for the first quarter ended 31 March 2014, where the Group posted a Revenue growth of 8.1% YOY to RM2.62 billion from RM2.42 billion in the corresponding period last year. The growth was mainly driven by Internet, Data and Other services.

Group Reported Operating Profit (Earnings Before Interest and Tax (EBIT)) grew 6.3% YOY to RM316.8 million from RM298.0 million in 1Q2013.

Correspondingly, Group Profit Before Tax (PBT) increased 21.8% to RM279.6 million in the current quarter from RM229.5 million in 1Q2013 due to lower net finance cost and net forex gain.

Reported Group Profit or Profit After Tax And Non-controlling Interest (PATAMI) stood at RM210.6 million in the current year quarter. Group Normalised PATAMI was lower by 20.8% YOY to RM185.3 million due to expiry of tax incentives in September last year.

Tan Sri Zamzamzairani Mohd Isa, Group Chief Executive Officer, TM, said: "We’re pleased to report that we started the year with an encouraging set of results. For the first quarter 2014, we recorded group revenue of RM2.62 billion, an increase of 8.1% against the corresponding period last year. This commendable growth was due to positive growth in our key products, Internet, Data and Other services. Our Operating Profit also improved by 6.3% YOY to RM316.8 million. We also reported an improved capex/revenue ratio, which reduced from 9.7% to 7.7%.”

Tan Sri Zam went on to comment, “As Malaysia’s Broadband Champion, our customer base grew 5.7% from 2.11 million in 1Q2013 to 2.23 million customers in the current quarter, with continued growth seen both in UniFi and Streamyx. UniFi demand remains strong, and we recorded a 22.6% growth YOY with close to 653,000 customers, a net add of about 121,000 customers. UniFi continues to see a healthy growth, with over 665,000 customers to date. UniFi is now available via 1.507 million ports providing coverage to 2.512 million premises on the back of 105 exchanges. This translates to about 43% take-up rate. More customers are taking up our high speed broadband packages of 4Mbps and above, and as at March 2014, 43% of our customers are now high speed broadband users. We are also happy to note that the take up of 8Mbps Streamyx package offered in non-Unifi areas recorded a 42% growth as compared to last quarter. We remain focused on giving the best experience to our customers. In line with the growing demand for data, we will continue to offer innovative products, with integrated and strong value propositions that will make our customers’ lives easier at home and beyond. It is important that we keep up the progress we are making across the Group whilst continuing to deliver enhanced customer experience via the various improvement initiatives we have embarked on to improve our levels of service.”

In the first quarter, Internet services turned in a revenue of RM726.1 million, a growth of 12.7% YOY from RM644.3 million recorded in 1Q2013 driven primarily by growth in UniFi customers and higher subscription for HyppTV Content. Data revenue increased by 3.5% YOY to RM605.5 million in the current quarter from RM584.8 million in 1Q2013 driven by new circuits installations and upgrade to higher bandwidth.

TM also sustained its capital and cost efficiencies, with capex/revenue ratio improved to 7.7% against 9.7% in 1Q2013. Total capex spent for 1Q2014 was RM200.7 million, of which RM110.4 million was for HSBB.

Prospects for the Current Financial Year Ending 31 December 2014

The outlook for telecom industry for 2014 remains positive, with data and broadband continuing to be the key driver for growth. TM expects a good year ahead with domestic demand continuing to be the key driver for growth, together with improving external demand and strong private investments. This is supported by the projected Malaysian Institute of Economic Research (MIER) 2014 GDP growth outlook of 5.3%. 2015 sees GDP growth projected to improve to 5.5%, mainly driven by economic efficiency and innovation. (Source: Malaysian Economic Outlook, MIER, 24 April 2014).

2014 is a Game Changing year for TM with its ongoing transformation journey towards becoming an Information and Innovation Exchange. TM will continue to strengthen our position as the Broadband Champion in Malaysia as we foresee that the take-up of our high value broadband packages will still continue. TM expects higher HyppTV viewership with the introduction of attractive promotions such as the recent ‘Hypp-Normous Deal’ and the current ‘Stream Champion Deal’. In addition, the Group will continue to enhance our content such as the recent launch of ‘Dunia Sinema’, Malaysia’s first dedicated Malay movie channel. HyppTV currently offers customers 117 channels consisting of 28 free channels with 8 Radio Channels and 50 premium channels (of which 34 channels are HD), 18 Video-On-Demand (VOD) genres and 21 interactive channels.

TM will continue with its commitment to push Malaysian SMEs up the value chain. This year, TM organises its 3rd edition of its TM SME BizFest 2014 – themed “Innovate to Dominate” - which serves as a platform for SMEs to understand how ICT can empower their businesses. TM had also recently launched UniFi BIZ 100, a dual play (2P) offering enabling SMEs customers to enjoy high speed internet access of 100 Mbps and voice service.

In anticipation of customers’ needs and their ever increasing expectations, TM recently entered into a partnership with Green Packet Berhad and SK Telekom Co. Ltd. This will reflect our aspiration to become the leading next-generation converged communication services provider. Through P1, TM is working to expand our capabilities into the wireless broadband space more efficiently thus enabling the Company to provide a complete portfolio of services to our valued customers. This partnership lays the foundation for the development of a new LTE platform and opening up possibilities for the Group to deliver fully integrated high-quality internet, data and application across all market segments.

TM looks forward to continuing its fresh and innovative approaches to the market as is committed to make ‘Life Made Easier’ and ‘Business Made Easier’ with TM.

Barring unforeseen circumstances the Board of Directors expects 2014 to be a positive year for TM.

RTL CBS EXTREME HD IS NOW IN MALAYSIA VIA HYPPTV!

HyppTV’s latest channel features extreme and action packed content including Extreme Sports, World-Famous illusionist, Shockumentaries and Action Reality Programmes

3 April 2014.Kuala Lumpur. Telekom Malaysia Berhad’s (TM) and RTL CBS Asia Entertainment Network today entered into a partnership that enables RTL CBS Extreme HD to be aired in Malaysia beginning 1 April 2014.

This new channel is made available via TM’s award winning IPTV service, HyypTV, offering UniFi customers with the best action adventure, reality series and extreme sports content. Available on HyppTV’s Channel 617, RTL CBS Extreme HD features first and exclusive titles such as Dynamo: Magician Impossible, Red Bull Art of Motion, Red Bull Cliptomaniacs, and Red Bull Air Races. The channel also brings for the first time and exclusive, a new series, Criss Angel BeLIEve beginning June. RTL CBS Extreme HD is also home to master illusionists Troy and the International Magician of the Year 2013, Cosentino, along with Fear Factor and earlier seasons of favourite action series from CBS such as NCIS: Los Angeles and Hawaii Five-O.

Commenting on the new channel addition to HyppTV, Jeremy Kung, Executive Vice President of New Media, TM said: “With the latest addition of RTL CBS Extreme HD on HyppTV, we now have among the best action packed content offering for our subscribers. Get your adrenaline pumping with the crime-busting actions or be amazed with the illusions; we have it here on HyppTV. And more good news for you – in conjunction with the launch, the channel can be viewed for FREE for 30 days from 1 until 30 April 2014!“

RTL CBS Extreme HD is also available on HyppTV Everywhere app for smart device viewing.

“This year also marks HyppTV’s 4th year in the business after starting out with only 22 channels in 2010 and continuous developments such as this shows our dedication in delivering world class content offerings to our growing subscribers. The channel is available on ala carte basis and on our amazing value package of HyppTV Mega Pack at only RM50 a month for 49 channels,” added Jeremy.

With the launch of the new channel, HyppTV not only have among the best in Asian entertainment and lifestyle content on its platform, but also one of the biggest collection of International drama ever assembled on HyppTV.

“We are delighted to bring another strong channel to Malaysia together with HyppTV,” said Jonas Engwall, Chief Executive Officer, RTL CBS Asia Entertainment Network. “RTL CBS Extreme’s unique channel positioning and compelling mix of action series, extreme sports, action reality programmes, extreme factual programming and masters of illusion is a very strong programming proposition for our target audience. We have a solid partnership with HyppTV and we look forward to continue to serve their subscribers with our fantastic channels and content.”

RTL CBS Extreme HD is the second channel to be launched by RTL CBS Asia Entertainment Network, a venture between RTL Group, the leading European entertainment network, and CBS Studios International, the leading supplier of programming to the international market place. In September 2013, the Network entered the region with its first channel, RTL CBS Entertainment HD.

HyppTV, the award winning IPTV service is powered by TM’s high speed broadband service, UniFi and Streamyx 4Mbps and 8Mbps as well on HyppTV Everywhere - TM’s first multiscreen offering, making it available to viewers nationwide come rain or shine. Currently, HyppTV offers customers 116 channels consisting of 19 free channels with 8 Radio Channels and 50 premium channels - of which 33 channels are HD; 18 Video-On-Demand (VOD) genres and 21 interactive channels.

For more info on HyppTV, log on to www.tm.com.my/hypptv and visit our Facebook page at www.facebook.com/hyppworld.

TM BROADBAND CUSTOMERS CAN NOW BOOST SPEED BY 20X FOR FREE WITH HYPP-NORMOUS DEAL

Kuala Lumpur, 5 February 2014. Telekom Malaysia Berhad (“TM”) is now offering its Streamyx and UniFi customers the unique opportunity to upgrade their broadband services by up to 20 times (“20x”) their current speed for FREE with “The Best Ever Hypp-Normous Deal”. They just have to subscribe to HyppTV, TM’s award-winning IPTV service, for as little as RM30 a month.

Via this limited time offer, new and all existing UniFi customers can upgrade automatically to UniFi VIP 10 (10Mbps) or VIP 20 (20 Mbps) for just RM50 more. All they have to do is subscribe to a HyppTV pack before 31 March 2014.

Imri Mokhtar, Executive Vice President, Consumer, TM is all hyped-up with TM’s latest campaign for its UniFi and Streamyx customers, called “The Best Ever Hypp-Normous Deal”.

“The “Life Made Easier” campaign perfectly depicts TM’s role as Malaysia’s Broadband Champion. At TM, we aspire to make our customers’ lives easier with our offerings – keeping everyone connected with our extensive connectivity nationwide, whether you are at home or out of your residence, either in the office or on-the-go. Our broadband services provide much more than just high speed Internet with our award-winning IPTV service, HyppTV. We continue to offer customers value for money packages with the introduction of “The Best Ever Hypp-Normous Deal” where customers have the option to boost their Internet speeds up to 20 times faster and multiply their entertainment pleasures with HyppTV’s vast edutainment content library in High Definition (HD),” explained Imri Mokhtar, Executive Vice President, Consumer, TM.

“Our triple play high-speed broadband offerings provide customers with total control on how fast they want to surf and the genres of TV programmes they really want to watch, when they want to watch it, anytime and anywhere regardless of weather conditions.

Imri Mokhtar, Executive Vice President, Consumer, TM (centre) and TMpoint staff are all set to offer an enhanced experience for TM customers through HyppTV packages with the introduction of its new campaign, called “The Best Ever Hypp-Normous Deal”.

“That’s not all, as both Streamyx and UniFi packages also come with a cordless phone for everyone to stay in touch with all their friends, families and business associates with unlimited free calls between our TM fixed line users nationwide or just a flat rate of 10 sen/minute to other networks (which includes all other mobiles and fixed line services),” Imri added.

Customers can subscribe or find out more at any TMpoint, TM Authorised Dealers outlets or at TM’s “Life Made Easier” roadshows that are being held in major cities nationwide from now until 31 March 2014.

STRUCTURE OF “THE BEST EVER HYPP-NORMOUS DEAL”
UNIFI	For existing and new customers, subscribe to HyppTV Mega Pack or HyppTV Sports Pack at only RM50/month and get FREE package upgrade to VIP 10 or VIP 20. Enjoy total savings of RM1,200 over 2 years. New VIP 5 customers will get FREE HyppFlicks and HyppTV Everywhere access for two (2) smart devices. Enjoy total savings of RM480.
STREAMYX	For existing and new customers, subscribe or upgrade to 8 Mbps and enjoy HyppTV Platinum Pack or HyppTV Ruby Pack for FREE. Enjoy total savings of RM720 over 2 years.

HyppTV contents are definitely for staunch entertainment seekers. To date, HyppTV already has 113 channels and over 3,000 hours of Video on Demand (VOD). Viewers can sit back and enjoy the best in world-class entertainment, such as sports actions from BPL, UEFA Champions League, UEFA Europa League or Liga BBVA, just to name a few. K-Pop lovers will definitely go gaga with Channel M where they can enjoy variety TV shows, talk shows, chart shows, drama series and much more.

For more information on The Best Ever Hypp-Normous Deal, the “Life Made Easier” roadshows, and how TM can make your life easier, log on to www.tm.com.my.  

Broadband Plan Comparison in Malaysia

Broadband plan internet users in Malaysia are continuously growing. According to a report called Measuring the Information Society 2013 commissioned by the United Nations International Telecommunication Union (ITU), Malaysia had the highest rate of “digital natives” among fellow developing nations across the globe. Digital natives is a term used to describe those who are the most technologically savvy; accept technology ahead of their peers, and those who use their smart phones frequently.

With the growing number of students and professionals accessing internet connection in their day-to-day lives, it is no wonder that various broadband and cellular service providers have become competitive in offering the best broadband plans to its users.

Below are some of the cheap broadband plans offered by various Malaysian service providers categorized into fiber broadband and wireless broadband plans:

Fiber Broadband Plans
Fibre is a type of broadband internet connection which uses fibre optic cables to send signal through pulses of light. The speed of this broadband plan is usually not influenced with the distance, and as light travels fast, it usually provides a quicker connection than more traditional connections such as the ADSL. Here are some fiber broadband plan service providers in Malaysia:

Maxis’ Fibre broadband plans are divided into three speed categories. Their 10 Mbps package costs RM148 per month. For faster internet connection, Maxis offer a 20 Mbps package for RM198 per month. Finally, if you want a super-fast connection which allows you to watch streaming videos without buffering, you can get their 30 Mbps fibre package for RM248 per month. Maxis’ fibre broadband internet plan comes with free calls worth RM30 to all mobile, fixed numbers and IDD destinations, along with unlimited downloads for your internet use.
On the other hand, P1 Fiber broadband plan costs RM169 to RM269 per month with a download and upload quota of 50GB to 200GB. P1’s contract is valid for 24 months.

UniFi offers three packages as well under their Video, Internet and Phone (VIP) Services. VIP 20 offers 20 Mbps as the name suggests and costs RM249 per month. VIP 20 can allow up to 120 GB of monthly download and uploads, comes with a free modem, free wireless router, phone and set-top-box that feature 18 free TV channels. VIP 10, on the other hand, provides 10 Mbps and is priced at RM199 per month. Its maximum monthly download is 90GB. Lastly, VIP 5 provides 5 Mbps for a monthly fee of RM149. It has a maximum download capacity of 60 GB. Users may also save RM2 by choosing the autopay option, which charges RM147 per month.

Wireless Broadband Plans
Wireless may be used for home or on-the-go. For home use, a WiFi router is needed while on-the-go users need to connect a broadband USB stick or dongle to their computers to be able to use wireless internet out of their homes. For mobile internet users, a 3G mobile phone network or mobile phone network is needed to get internet connection. Here are a few wireless broadband plan service providers in Malaysia:

Celcom provides different plans for iPad, PC & Notebook, and Smartphone use. Celcom’s iPad and PC& Notebook plans are both priced at RM48 to RM138 per month at the speed 1.5 to 7.5 Mbps. The bandwidth cap is from 1.5GB to 10GB per month. Meanwhile, their Smartphone plan costs RM68 to RM88 per month with a bandwidth cap of 3 to 5GB per month. The speed is also estimated at 1.5 to 7.5 Mbps. According to Celcom, speed of all three plans can increase by up to 10x with 4G LTE compatible devices.

Maxis’ home wireless broadband plans are divided into five categories according to volume of use. All plans come with a RM150 activation fee. Light users are charged RM49 per month for a 3GB bandwidth cap (1.5 + 1.5). This package comes with 100 free minutes plus a free 7.2 home WiFi modem and a free DECT phone worth RM80. A casual surfer on the other hand, will be charged RM69 per month for an 8GB (4 + 4) bandwidth cap. Casual surfers also get the same freebies as light users of 100 free minutes plus a free 7.2 home WiFi modem and a free DECT phone worth RM80. Both light users and casual surfers are also entitled to a rebate of RM10 per month for the first 12 months of use. For a higher bandwidth cap, there’s the regular streamer package, which offers a RM99 monthly fee for a 20GB (5 + 15) bandwidth cap. Freebies include 200 free minutes, a free 21 Mbps modem and a free DECT phone. The heavy downloader plan costs RM139 a month for a 28GB bandwidth cap (7 + 21). This comes with free 200 minutes plus the free 21 Mbps modem and the DECT phone. Finally, the power user plan costs RM169 per month for a 48GB (12+36) bandwidth cap. This package comes with the same benefits offered to heavy and regular users: the 300 free minutes plus the free 21 Mbps modem and a free DECT phone. Regular, heavy and power users are all entitled to a rebate of RM10 per month for the first 5 months.

P1 offers four wireless broadband plans: OnePlan, ForHome, ToGo Prepaid, and ToGo Postpaid. OnePlan is for on-the-go and home users and costs RM109 to RM169 per month for an 8GB bandwidth cap at 1-4 Mbps speed. The contract runs for 12 to 24 months. ForHome is for home users and costs RM79 to RM139 per month for a 8GB to 35GB bandwidth cap with a speed of 1-4 Mbps. Contract is for 12 to 24 months. ToGo Prepaid is for those who ants to pay-as-they-use. A starter kit is worth RM199, and it comes with a 4GB bandwidth cap valid for 30 days, with a speed of up to 800 Kbps. For reloads, the RM20 plan offers a quota of 500MB, with a download speed of up to 800 Kbps and valid for 15 days. RM50 plan offers a quota of 2GB, with a similar download speed of up to 800 Kbps, valid for 30 days. Finally ToGo Postpaid is for those who prefer to be charged monthly. The cost is RM39 to RM99 per month for a 3GB to 15GB bandwidth cap and a speed of 1 Mbps to 10 Mbps. Contract for this plan rund from 6 to 24 months.

Other wireless broadband service providers include U Mobile Broadband and YES Broadband.

With all the many options available to Malaysian internet surfers, you will surely find the best internet connection deal. All you need to do is research a lot, outline your actual needs versus your wants, and factor in your budget to decide.

TM CONTINUES TO EMPOWER MALAYSIAN SMEs WITH ENHANCED UNIFI PACKAGES

SMEs can now work and collaborate more efficiently with UniFi with Microsoft® Office 365 …

In its continuous effort to empower Malaysian SMEs through the usage of ICT, Telekom Malaysia Berhad (TM) today launched the all-new UniFi with Microsoft® Office 365, an enhancement to its existing UniFi business packages. The new and enhanced package was launched by Azizi A Hadi, Executive Vice President, SME, TM, together with Azizah Ali, Director, Small and Medium Solutions and Partners, Microsoft Malaysia.

The newly launched UniFi with Microsoft® Office 365 is the product of the continuous collaboration between TM and Microsoft which offers cloud-powered communications facilities and the Microsoft Office 365 productivity suite through TM’s Managed Information Communications Technology (ICT)/Business Process Outsourcing (BPO) arm – VADS Berhad (VADS) – to Malaysian businesses throughout the country.

Azizi A Hadi, Executive Vice President, SME, TM (7th from right) and Azizah Ali, Director, Small and Medium Solutions and Partners, Microsoft Malaysia (6th from right) with the respective development teams from TM SME and Microsoft Malaysia at the recent launch of the latest enhancement of TM’s existing UniFi business packages – UniFi with Microsoft® Office 365.

Commenting on the new offering, Azizi shared, “After the proven partnership between TM and Microsoft in enhancing TM’s Office in a Box™ package, we are very optimistic that the on-going strategic partnership between both organisations will continue to be a success, allowing us to continue playing our roles in equipping businesses with comprehensive business solutions, tailor-made to meet their increasingly sophisticated requirements. With this latest enhancement, Malaysian SMEs can fully leverage the benefits of ICT and focus on their core business operations to increase their productivity, expand their market reach and serve their end customers better.”

“TM is constantly exploring new and innovative ways to assist local SMEs to move up the value chain and achieve greater success. We hope that these efforts will also further cement TM’s presence as the nation’s trusted and reliable end-to-end ICT solutions provider with the capability, skills and knowledge to adapt to the customers’ growing businesses,” added Azizi.

Speaking on the collaboration, Azizah said, “Many businesses are realising the power of cloud computing technology for its ability to leverage IT capabilities more cost-effectively, creating new ways to serve new customers, and even operating a business without IT limits. Microsoft’s Office 365 helps businesses take care of their IT needs so they can concentrate on what they do best: managing and driving their businesses.”

Azizi A Hadi, Executive Vice President, SME, TM (left) and Azizah Ali, Director, Small and Medium Solutions and Partners, Microsoft Malaysia checking out the features of the latest enhancement of TM’s existing UniFi business packages – UniFi with Microsoft® Office 365.

“Microsoft, as a world leader in cloud solutions for businesses, is committed to transforming Malaysia together with TM. For over 20 years in Malaysia, we have collaborated with key partners like TM to achieve the country’s aspirations to become a high-income economy and through realising the goals stated in Malaysia’s Economic Transformation Plan and Digital Master Plan. This is a winning partnership - not only are we both strongly aligned with the same vision to empower Malaysian businesses with world-class ICT solutions to transform the way they work, we are both able to bring this vision to life. There is no other IT company in the world besides Microsoft that offers strong, credible solutions for businesses of all sizes. At the same time, TM is Malaysia’s leading broadband provider – together, we are the ideal partners to help Malaysian SMEs fully realise the full benefits of Office 365 and cloud computing!” Azizah added.

This newly introduced UniFi with Microsoft® Office 365 bundling will enable businesses to enjoy high speed internet with speeds up to 50Mbps, competitive call rates and two (2) complimentary Microsoft Office 365 user licenses worth RM1,008. Through this new enhancement, subscribers of UniFi with Microsoft® Office 365 can collaborate more efficiently and at the same time reduce their operating cost by utilising Microsoft Office productivity tools, such as email, web conferencing, instant messaging and online versions of Microsoft Office. With TM, business is now available all year round, all around the world.

UniFi with Microsoft® Office 365 is available to the market and is open for subscription starting from today. Upgrade promotions are also available until 31 December 2013.

In conjunction with the launch, TM, in collaboration with Microsoft are flying in Dr. Nitin Paranjape for the Completely Efficient Seminar which will take place on 12 November 2013 from 9.00 am – 2.00 pm at the TM Convention Centre, Kuala Lumpur. One of only 28 Microsoft Most Valuable Professionals (MVP) worldwide, Dr Nitin is an award-winning speaker and Office Productivity consultant who has coached over 155,000 professionals across 1,100 organisations worldwide. His innovative approach to unearthing maximum value from the New Office and related products has made his productivity workshops a hit across Asia Pacific.

The workshop is free but seats are limited. To book your seat, kindly contact Sakinah Hussain at sakinah.hussain@tm.com.my, Nor Athiqah Amin Teo at norathiqah.aminteo@tm.com.my or Chang Kit at 03-2179 3483, or email a-chwong@microsoft.com.

For more information on TM and its products and offerings for the SME segment, log on to www.tm.com.my.

HYPPTV FEATURES AN ENHANCED GRAPHIC USER INTERFACE

Now with a new look and feel for better viewing experience 

Telekom Malaysia Berhad’s (TM) IPTV service – HyppTV – recently showcased its new and improved Graphic User Interface (GUI) on their platform, giving its viewers an enhanced viewing experience with the new look and feel.

Commenting on HyppTV’s latest initiative, Jeremy Kung, Executive Vice President of New Media, TM said, “This latest enhancement by HyppTV is testament of our commitment to continuously explore new and innovative ways towards improving our customers’ experience. With the unique and appealing GUI, subscribers will not only experience a fresh look and feel on the platform but also a new programme timeline feature, the first time ever on HyppTV. This feature is particularly useful for HyppTV viewers who constantly use the Catch-up and Time Shift TV functions as it enable them to view the programming timeline easily, making it more convenient to catch their favourite programme anytime they wish to, in line with HyppTV’s tagline of Primetime, Anytime and Everytime.”

Jeremy Kung, Executive Vice President, New Media, TM trying out the new Graphic User Interface (GUI) on HyppTV platform.

The programme timeline displays the programme duration, indicating whether a particular show has just started or is nearing the end. By using the programme guide on the platform, it not only indicates the duration of the show currently on air, but also includes a seven (7) days programme info that could be scrolled by date.

For the VOD and Interactive channels, HyppTV has given it a more visually-oriented layout. The VOD and Interactive search function for all its library titles is now more visible so you can now catch the movie title of your choice or interactive applications on the channels easily with this new and improved layout.

 “Fresh from being conferred as the Best Online TV or Solution Service 2013 at the recent TV Connect Industry Award in Mayfair, London, HyppTV is steadily gaining recognition as a key IPTV player not only locally, but also in the region. We are indeed proud with the achievement thus far, and we stay committed to continue providing viewers with the best quality content offerings and enhanced viewing experience. As part of the efforts, the introduction of this latest feature is hoped to make us stand out from the rest,” Jeremy added.  

To date, HyppTV is Malaysia’s fastest growing IPTV service, offering its customers 107 channels with 20 channels in High Definition (HD) - consisting of 72 premium linear channels, 15 Video-On-Demand (VOD) genres and 20 interactive channels. In its efforts to enhance subscribers’ viewing experience, starting 26 March 2013, HyppTV has realigned its channel numberings making it easier for the viewers to browse HyppTV channels based on its genre clusters.

April is a busy month for HyppTV, packed with activities especially for their HyppTV subscribers. For football avid fans, HyppTV will be organising a football viewing party on the 10th April at Hakim Restaurant, Shah Alam, showcasing the 2nd leg of the Champions League quarterfinal match between Barcelona and PSG on HyppSports HD (HyppTV Ch701) which promises to be an epic football showdown between the two elite clubs of Europe. For school children, Bindi, the daughter of the late Australian Wild life superstar, Steve Irwin, will be making her maiden trip to Kuala Lumpur for an exclusive meet and greet session with HyppTV subscribers at Aquaria, KLCC on the 20th April, brought to you by Discover Kids channel (HyppTV Channel 561). Also, HyppTV together with Universal Channel HD (HyppTV Channel 612), in conjunction with the exclusive premiere of the action drama series Chicago Fire, will be organising an event titled HyppTV KL Hottest Fireman at a ground event in May. This contest which started on the 25th March, will see 20 local firemen vying for the title of “KL Hottest Fireman” through a 4-week online voting on HyppTV’s facebook page, HyppWorld. The final ten (10) contestants will then advance to the finale, sized up to be a sizzling hot affair!

HyppTV, Malaysia’s fastest growing IPTV service is powered by TM high speed broadband service, UniFi which is available to viewers come rain or shine through its residential UniFi packages, called VIP package, a triple-play offering that combines voice, video and data.

For more info on HyppTV, log on to www.tm.com.my/hypptv and visit our Facebook page at www.facebook.com/hyppworld.

HYPPTV WINS BEST LIVE ONLINE TV SERVICE 2013

HyppTV creates history being the first Malaysian IPTV company to win the award

Telekom Malaysia Berhad (TM), through its IPTV service – HyppTV – created history by being the first Malaysian IPTV company to win an award at the prestigious TV Connect Industry Awards; (previously known as IP&TV Industry awards) in Mayfair, London recently.

Accepting the award on behalf of TM was Jeremy Kung, Executive Vice President, New Media, TM.

Commenting on HyppTV’s latest achievement, Jeremy said, “This recognition is truly a momentous occasion for us by becoming the first Malaysian IPTV service to win an award at the prestigious TV Connects Industry award. What a night for HyppTV! In addition, this conferment came at the perfect time when we just celebrated UniFi’s 3rd Anniversary recently last month.”

Jeremy Kung, Executive Vice President, New Media, TM (left) and Emily Wee, Vice President, Business and Media Operations, New Media, TM (2nd from left) receiving the award for Best Live Online TV Service 2013 from Jennifer Garner, Operations Manager, Informa (3rd from right), Rory Cellan-Jones, Technology Correspondent, BBC (2nd from right) and William Cooper, Founder and Chief Executive of Informitv, at the recent TV Connect Industry Awards in London.

“We would like to take this opportunity to thank all our HyppTV subscribers for their continuous support and trust in us. Receiving this international recognition even though we are relatively ‘young’ in the arena, definitely drives us to further intensify our efforts towards providing our subscribers with the best quality content offerings,” he added.

In last year’s IP&TV Industry Awards 2012, HyppTV came second best in the Best Service Growth Achievement category, going ahead against companies such as AT&T U-Verse TV, BT Vision and ZTE Corporation’s Jiangsu Telecom ITV. This time around, HyppTV won against the likes of Oman Telecommunications Company Omantel TV service and Slovenia’s TS Media.

To date, HyppTV is Malaysia’s fastest growing IPTV service, offering its customers 107 channels with 20 channels in High Definition (HD) - consisting of 72 premium linear channels, 15 Video-On-Demand (VOD) genres and 20 interactive channels. In its efforts to enhance subscribers’ viewing experience, starting 26 March 2013, HyppTV has realigned its channel numberings making it easier for the viewers to browse HyppTV channels based on its genre clusters.

HyppTV, Malaysia’s fastest growing IPTV service is powered by TM high speed broadband service, UniFi which is available to viewers come rain or shine through its residential UniFi packages, called VIP package, a triple-play offering that combines voice, video and data.

For more info on HyppTV, log on to www.tm.com.my/hypptv and visit our Facebook page at www.facebook.com/hyppworld.

TM CELEBRATES UNIFI’S THIRD ANNIVERSARY WITH GOODIES FOR SMEs

Loyal SME customers feted with free package and HyppTV upgrade on UniFi’s 3rd birthday as an appreciation for choosing TM as preferred communications partner

Telekom Malaysia Berhad (TM) recently celebrated the third anniversary of its high-speed broadband service, UniFi, together with its business customers at Tropicana City Mall, in Petaling Jaya in a simple yet exciting bash. Together with two other celebratory events held concurrently at two (2) other locations in Penang (Sunway Hotel, Seberang Jaya) and Johor (Pelangi Golf Driving Range), the events were organised especially to show the Company’s appreciation for its UniFi customers from the SME segment for choosing TM as their preferred communications partner in Malaysia.

Commenting on the anniversary, Azizi A. Hadi, Executive Vice President, SME, TM who was at the event in Petaling Jaya said, “This year marks the third birthday of UniFi and we are excited UniFi has grown by leaps and bounds and to date, TM already more than 520,000 UniFi customers nationwide including over 78,100 SME customers. We are definitely very happy with this achievement and indeed very grateful to our customers for their continued trust in us in delivering an enhanced and integrated digital lifestyle to their homes and businesses. As an appreciation from TM to you and our way to say ‘thank you’ to our valued customers for making us the No. 1 broadband provider in Malaysia, we have lined up special promotions, especially for SME businesses in conjunction with this celebration.”

Potential customers visiting TM booth at the recent UniFi’s 3rd anniversary celebration.

“We at TM are committed to push SMEs up the value chain and boost SMEs’ competitive advantage locally and internationally through our diverse and comprehensive, but yet customised and affordable communication tools and ICT solutions. Being a leading integrated New Generation Communications Provider and Malaysia’s Broadband Champion, TM is in pole position to deliver affordable and holistic communications and connectivity that translates into better business opportunities for Malaysian SMEs. With stiff competition in the telecommunications industry, TM has various offerings specially tailored for SME businesses ranging from products for SOHO market to enterprises. Our key differentiator is that TM’s products are created with a customer centric approach, keeping our customers in mind. The products are focused on usage, price, demographic location, value-added services and many more, skewed towards the customer’s needs and requirements. We encourage SMEs to fully utilise the products, services and solutions available from TM to further enhance their capacities and move further into global production and distribution networks,” Azizi continued.

Azizi A. Hadi, Executive Vice President, SME, TM (left) entertaining an SME customer at the booth during the recent UniFi’s 3rd anniversary celebration.

HyppTV for Business
The events were also held to create awareness and hype among its UniFi Biz customers on the availability of its HyppTV for Business packages as well as its HyppTV Airtime Packages where interested parties may opt to advertise their products and services on HyppTV, ready for subscription at a low monthly rate.

Previously only offered to its residential subscribers, HyppTV is now accessible to TM’s business customers since November 2012 as one of UniFi Biz’s Value Added Services (VAS). With the latest content available on this IPTV service offering, now even business subscribers can enrich their businesses by providing an exciting infotainment experience for their own clients.

Azizi A. Hadi, Executive Vice President, SME, TM (middle) and TM employees are excited at the recent UniFi’s 3rd anniversary bash.

HyppTV for Business guarantees uninterrupted and crystal clear transmission regardless of the weather condition, allowing the viewers to enjoy great variety of shows and programmes in HD. Among the available channels are Local and Regional News, Business News, Sports, Lifestyle/Entertainment, Music, Free-to-Air and Interactive channels. There are also two (2) bundled packages for customers to choose from – FOX Package and STAR Chinese Package:

a. Fox Package – Comprising four (4) channels - Fox Crime HD, Nat Geo Adventure HD, Nat Geo Music, Channel M (previously known as tvN HD)
                                                         
b. STAR Chinese package – Comprising three (3) channels - Channel[V] Taiwan, STAR Chinese channel, SCM Legend

Special Hot Deals
Also offered as an anniversary goodie, a one-time Special Hot Deals were made available to existing UniFi customers where they can get FREE package upgrade and enjoy their new upgraded package at the rate of their previous package for the first 3 months. At the same time, new customers can also get a one (1) month waiver and 30 days FREE viewing of channels on HyppTV for Business when they subscribe to any of UniFi Biz packages during the event.

Customers who subscribed to UniFi for Business packages and other TM products during the events were also entitled to be in the running to win prizes which included special Manchester United and Team Malaysia merchandise through the TM Rewards Lucky Draw and an iPad Mini through TM Rewards auctions.

Also making its presence at the event was Yellow Pages, Malaysia’s No.1 business directory, which provided visitors with tips on how to advertise via the ever familiar yellow coloured directory. Business Clinics and Business Networking sessions were also conducted during the events to assist SMEs in propelling their business further. Renowned tech bloggers from Amanz.my also thrilled visitors with their know-how during tech and gadget update sessions.

UniFi is currently available in 100 exchange areas covering more than 1.377 million premises passed including key economic and industrial zones in Klang Valley, Cyberjaya, Putrajaya, Kulim Hi-Tech Park and the Iskandar Malaysia area.

Currently, UniFi Biz packages offered are BIZ5, BIZ10, BIZ20, BIZ30 and BIZ50, specifically tailored for business subscribers.

For more information on TM and its product offerings for the SME segment, log on to www.tm.com.my/sme.

UNIFI RECORDS HALF A MILLION SUBSCRIBERS!

TM begins 2013 with a bang, surpassing 500,000 subscribers mark well ahead of UniFi’s 3rd anniversary

Telekom Malaysia Berhad’s (TM) High Speed Broadband (HSBB) service, UniFi, sprinted off to a great start to 2013 when the service surpassed the 500,000 subscribers mark recently. This remarkable achievement is even more meaningful ahead of UniFi’s 3rd anniversary in March, with take-up rates going beyond global benchmarks of similar service roll-outs.

UniFi is now available in 94 areas covering more than 1.34 million premises passed which includes 64 areas in Klang Valley, 5 in Penang, 4 in Kedah, 9 in Johor, 2 in Melaka, 2 in Negeri Sembilan, 2 in Perak, 1 in Terengganu, 1 in Pahang, 1 in Sabah and 3 in Sarawak. The coverage areas include key economic and industrial zones in Klang Valley, Cyberjaya, Putrajaya, Kulim Hi-Tech Park and Iskandar Malaysia area.

TM’s senior management (from left) Jeremy Kung, Executive Vice President, New Media; Imri Mokhtar, Executive Vice President, Consumer; and Azizi A Hadi, Executive Vice President, SME are thrilled with UniFi’s latest achievement of reaching the half million mark!

Excited with the achievement, Imri Mokhtar, Executive Vice President, Consumer, TM said, “We are extremely happy that UniFi, our flagship product has continued to stamp its leadership in the domestic broadband market now that the UniFi family has grown to half a million – what a perfect way to celebrate the new year! 2012 was already a great year for us in terms of UniFi subscription growth and we are continuing the momentum into 2013. At the current rate of more than 35%, our take-up shows no signs of slowing down. Our heartfelt thanks go out to all our 500,000 UniFi customers, and indeed to all our 2.0 million and more broadband customers (UniFi and Streamyx) for their continued trust and confidence in us!”

Imri continued, “This is a clear indication of how Malaysians have indeed taken to high speed broadband and its benefits. Regardless of residential or business customers, the nation is set to benefit. TM does see itself as a leader and playing a very major role in pushing the growth story in this segment of the business. This is very much in keeping with the stated ambition of our Government to increase the household penetration rate of broadband in the country in tandem with its economic development objectives. True to our position as Malaysia’s Broadband Champion, we remain committed to delivering a more integrated and enhanced digital lifestyle to Malaysian homes nationwide. We look forward to welcoming more Malaysians to our broadband family.”

UniFi is not only seen as transforming and evolving the life of Malaysians, but also key in efforts to further enrich Malaysian SMEs.

Sharing his observation on this trend, Azizi A Hadi, Executive Vice President, SME, TM, said, “TM is moving beyond its role as a service provider, and taking a more pro-active role as a trusted partner to local SMEs through efforts that would further enhance the competitiveness of SMEs products being offered to the market, as well as helping to push them up the value chain. With UniFi BIZ, SMEs, be it from the established, to those who are just starting out to seek a foothold in the market, will be able to maximise the use of next-generation online applications and services, providing them with real enhanced efficiency and productivity, to expand marketing reach through lower hardware and software investment.”

“We have also introduced new packages of UniFi BIZ with even greater speeds, that is, BIZ30 and BIZ50, with options to add on HyppTV to further enrich their businesses with an exciting infotainment experience; reflecting TM’s commitment to fulfill the needs of various market segments. As SMEs contribute significantly to Malaysia’s GDP and are a force to be reckoned with in Malaysia’s economic development, we encourage SMEs to fully utilise our comprehensive suite of products, services and solutions that would help them to grow and expand their business thereby creating more value for end customers,” Azizi further added.

UniFi is Malaysia’s 1st and best value triple play service comprising high speed internet, video (Internet Protocol Television or “IPTV”) and voice, with speeds from 5Mbps up to 50Mbps via fibre technology (Fibre-to-the-Home or “FTTH”).

HyppTV, Malaysia’s fastest growing IPTV service, is available to viewers come rain or shine through its both residential and business UniFi packages. For residential customers, HyppTV currently offers its customers 114 channels with 28 channels in High Definition (HD) - consisting of 71 premium linear channels, 23 Video-On-Demand (VOD) genres and 20 interactive channels. Meanwhile, HyppTV for Business offers 62 channels, including 14 HD channels.

All UniFi packages also include WiFi access at close to 27,000 TM WiFi sites nationwide.

For more information on UniFi, visit www.tm.com.my.

ENHANCEMENT OF UNIFI FOR BUSINESS BRINGS HIGHER VALUE AND BENEFITS FOR SMEs

Malaysian businesses can now achieve new levels of productivity with higher broadband speeds and IPTV with UniFi

UniFi, the next generation high speed broadband service from Telekom Malaysia Berhad (TM) is poised to bring Malaysian SMEs further up the value chain with affordable and enhanced connectivity. With this in mind, TM proudly introduces higher speeds of UniFi (30Mbps and 50Mbps) and also the availability of Internet Protocol Television (IPTV) as part of its UniFi for Business (UniFi BIZ) packages.

The new packages of UniFi BIZ - BIZ30 and BIZ50 - come with a host of complimentary products and services:

 FREE DECT phone
 1 WiFi Business Getaway
 1 TM WiFi ID
 10GB Web Hosting along with 2GB e-mail account
 1 Infoblast account; and
 Add-on Value Added Services (VAS) options that include web storage capacities of up to 10GB and also an add-on fixed IP address.

(From left to right) Azizi A Hadi, Executive Vice President, SME, TM, Jeremy Kung, Executive Vice President, New Media, TM and Khaidhir Elias, Vice President, Retail Product, TM, marvelling at the new feature for UniFi for Business – HyppTV for Business, at the recent announcement of enhancements to TM’s UniFi service for businesses.


Commenting on the new offerings, Azizi A Hadi, Executive Vice President SME, TM, shared, “With this new enhancement, SMEs will be able to maximise the use of next-generation online applications and services via TM’s high-speed broadband network at affordable price - providing them with a quantum leap in terms of enhanced efficiency and productivity, expanded sales and marketing channels with lower hardware and software investment.”

“Higher speed broadband connections would enable SMEs to have better experience doing business activities over the Internet. With faster Internet connections, SMEs can collaborate and utilise advanced online business applications more efficiently. Globally, entrepreneurs are leveraging on the Internet to tap into new market opportunities. Hence, businesses need higher bandwidth, speed, reliability and security of next generation connectivity, to fully exploit the power of Internet and cloud computing services,” Azizi added.

With UniFi BIZ, subscribers will enjoy unlimited data with no usage capping at the moment and also the lowest call rates for businesses in Malaysia – at a flat rate of 3 sen/minute to all TM fixed lines nationwide and 12 sen/minute to all mobiles and other fixed line operators.

Also available as part of the packages, SMEs can now enjoy TM’s IPTV service - HyppTV -making it a triple-play offering, a feature previously only made available to its residential packages. TM has made available 51 channels, 3 supplementary sports channels and 11 interactive channels with 18 High Definition (HD) channels for UniFi BIZ customers to choose from. With HyppTV for Business, UniFi BIZ’s subscribers can enjoy HyppTV to further enrich their businesses with exciting infotainment experience.

HyppTV for Business guarantees uninterrupted and crystal clear transmission regardless of the weather condition and able to enjoy great variety of shows and programmes in HD. Among the available channels are Local and Regional News, Business News, Sports, Lifestyle/Entertainment, Music, Free-to-Air and Interactive channels. There are also two bundled packages for customer to choose from – FOX Package and STAR Chinese Package.

Details of the two bundled packages options are as below:

a. Fox Package – 4 channels - Fox Crime HD, Nat Geo Adventure HD, Nat Geo Music, Channel M (previously known as tvN HD)
                                                         
b. STAR Chinese package – 3 channels - Channel[V] Taiwan, STAR Chinese channel, SCM Legend

Azizi further commented, “Always being dynamic and being one step ahead, we are confident that this value added service will enable SMEs to enhance their offerings and of course, boost their business productivity by having the competitive edge in providing new experience to their customers.”

UniFi is available in 94 areas covering more than 1.32 million premises passed including key economic and industrial zones in Klang Valley, Cyberjaya, Putrajaya, Kulim Hi-Tech Park and the Iskandar Malaysia area. In Penang, the deployment of UniFi has covered Bayan Baru, Bukit Tengah and Seberang Jaya for both residential and industrial areas. UniFi has grown by leaps and bounds and to date, TM already more than 460,000 UniFi customers nationwide with over 65,000 SME customers included. Monthly new subscriptions are certainly on an upswing, increasing month-on-month since its launch in March 2010, driven by the increasing number of areas covered with UniFi and the increasing customer awareness that UniFi is now available in their neighbourhood.

For more information on TM and its product offerings for the SME segment, log on to www.tm.com.my/sme.

TM’S UNIFI SURPASSES 400,000 SUBSCRIBERS MARK AHEAD OF TARGET

Telekom Malaysia Berhad’s (TM) High Speed Broadband (HSBB) service, UniFi, surpasses the 400,000 subscribers mark ahead of its year-end target. This milestone is even more significant when it was achieved in less than three months after UniFi subscriptions hit 300,000.

UniFi is currently available at 83 exchange areas covering more than 1.222 million premises, which includes; 63 areas in Klang Valley, 3 in Penang, 2 in Kedah, 9 in Johor, 2 in Melaka, 2 in Negeri Sembilan, 1 in Perak and the latest, 1 in Terengganu. TM is well on its way to meet the targeted 1.3 million premises passed by the end of 2012.

Dato’ Sri Zamzamzairani Mohd Isa, Group Chief Executive Officer, TM had this to say about the achievement, “We are very pleased indeed that our flagship service has reached more than 400,000 customers nationwide. The coverage area for UniFi is steadily expanding with Terengganu being the most recent addition to the list early this month. This proves that we are the nation’s No. 1 broadband provider. We would like to thank our family of more than 2 million broadband customers for their continued trust in us. This milestone also comes hot on the heels of recognition from Reader’s Digest 2012 Trusted Brands Awards as well as the 2012 Frost & Sullivan Asia Pacific ICT Fixed Broadband Provider of the Year Award.”

“Our UniFi service continues to receive overwhelming response, beating the set target 5 months ahead of schedule. This latest development augurs well for TM and we expect this momentum to continue. The service has also received continuous recognitions globally, the latest being when Informa Telecoms & Media stated that Malaysia surges ahead in the Asia Pacific National Broadband Network revolution with the roll-out of HSBB, beating Singapore and Australia. This is certainly befitting our commitment as Malaysia’s Broadband Champion with more and more customers placing their trust in us as we know broadband best. And my question to you is, are you UniFied yet?” added Dato’ Sri Zam.

UniFi is Malaysia’s 1st and best value triple play service comprising high speed internet, video (Internet Protocol Television or “IPTV”) and voice, with speeds from 5Mbps up to 20Mbps via fibre technology (Fibre-to-the-Home or “FTTH”). HyppTV – Malaysia’s newest pay TV service –is available to viewers come rain or shine through its residential UniFi packages. Currently, HyppTV offers customers 90 channels (which includes 13 HD channels) consisting of 19 free channels, 36 premium channels, 17 Video-On-Demand (VOD) genres and 18 interactive channels. All UniFi packages also include WiFi access at more than 23,000 TM WiFi sites nationwide.

For more information on UniFi, visit www.tm.com.my.

TM’s BROADBAND SUBSCRIBERS HIT THE 2,000,000 MARK!

Continuous growth of subscriber base reflects the increased adoption of broadband in the country

Telekom Malaysia Berhad’s (TM) broadband family just got bigger, with its subscriber base hitting the 2,000,000 mark! This is yet another significant milestone for the country’s Broadband Champion and leading New Generation Communications Provider after only two (2) months earlier achieving 300,000 subscribers for its UniFi service.

To date, TM has more than 1.64 million customers for its Broadband for General Population (BBGP), under the brand name Streamyx while its High Speed Broadband (HSBB) service, UniFi has recorded more than 359,000 subscribers.Commenting on the achievement, Dato’ Sri Zamzamzairani Mohd Isa, Group Chief Executive Officer, TM said, “As Malaysia’s No. 1 Broadband provider, reaching this milestone, is indeed a rewarding experience for TM. The response to TM’s broadband services has been very positive for all these years and it has been boosted with the roll out of our high speed broadband, UniFi service which offers download speeds of up to 20Mbps.”

“Adding another leaf to its book this year is even more meaningful for TM; 2012 does not only mark the second year celebration of UniFi, but achieving this milestone on the silver jubilee or 25th anniversary of TM’s corporatization makes it even more memorable for us. The Group has charted through many business cycles in these 25 years, including two industry inflection points from analogue to digital, and again from legacy digital to IP, as well as a demerger, showing resilience and emerging stronger from each cycle. To add to that, coincidentally, the 2 million mark was passed in conjunction with the World Telecommunications Day which is celebrated on 17 May 2012. This year is indeed a celebration of sorts for TM, and we are extremely grateful. We are very happy with this achievement and it would not be possible for TM to be where we are today without the support of our various stakeholders. It is therefore befitting that I thank all our shareholders, valued customers, business partners, the Government for their unwavering support and trust in us, as well as the Board of Directors and staff for their contribution and commitment. Thank you for the silver journey and for entrusting us to deliver an enhanced and integrated digital lifestyle to their homes," Dato Sri Zamzamzairani added.

“This achievement will also pave the way to meeting the target of 75% broadband penetration rate under the National Broadband agenda. TM has been in the pivotal role of fulfilling this agenda as the Company is currently contributing more than 40% of the national broadband penetration. TM will continue to play our role in driving the broadband adoption in Malaysia towards producing an IT savvy generation which will then elevate us into becoming a high-income nation,” Dato’ Sri Zamzamzairani enthused.

Currently, there are 28.7 million broadband customers in Malaysia including the mobile broadband subscribers while the broadband penetration rate stands at 62.3% (source: Malaysian Communications and Multimedia Commission).

“We are committed towards the next phase of our transformation and are currently focused on our journey to be a New Generation Telco and an Information Exchange. We will continue to work hard towards extending our market leadership, innovate for the future, improve our operational efficiency and returning appreciable value to all our shareholders. Customers will also be our priority and in fact, we have declared 2012 as the Year of Customer Experience for TM. We have been focusing on the entire customer experience and pursuing quality improvement programmes in our effort to deliver an enhanced customer experience,” concluded Dato’ Sri Zamzamzairani.

UniFi is currently available at 81 exchange areas covering more than 1.222 million premises. The areas include 64 areas in Klang Valley, 3 in Penang, 2 in Kedah, 9 in Johor, 1 in Melaka, 1 in Negeri Sembilan, and 1 in Perak.

TM’s UniFi is currently being offered via three (3) residential packages. The residential triple-play packages are VIP5 at RM149 a month, VIP10 at RM199 a month, and VIP20 at RM249 a month, while the UniFi business packages on offer are BIZ5 at RM199 a month, BIZ10 at RM599 a month and BIZ20 at RM899 a month. Each package comes with a host of complimentary value-added services serving the needs of businesses nationwide.

Meanwhile, Streamyx packages, bundled with voice services, are available at RM110 per month for the speed of 1Mbps, RM130 a month for 2Mbps and RM140 for 4Mbps.

For more information on TM’s broadband service packages, visit www.tm.com.my.