Wednesday, March 26, 2014

New Technology to Increase Healthcare Staff’s Productivity and Mobility

Singapore, March 26, 2014 - The Health Ministry’s IT arm, Integrated Health Information Systems (IHiS), and software company Citrix (NASDAQ: CTXS) today announced an agreement to leverage desktop virtualisation to enhance public healthcare staff’s productivity and mobility.

The technology will enable healthcare staff to access and share patient information more swiftly across locations and institutions, with high data security.

Desktop virtualisation is a software technology that separates the applications and data from the staff’s personal computer, storing information in the central database rather than in PCs.

With virtualisation, doctors and staff will be able to retrieve patient data, and enter or review treatment orders in the Electronic Medical Records system from any computer, as they move beyond their offices and hospitals to other locations, to provide timely patient care.

Desktop virtualisation also paves the way for doctors and staff to use other end devices, such as tablets and smartphones, to access the information in future.

The technology will also facilitate team-based care for improved patient outcomes, as staff can more easily and quickly collaborate online on a patient’s treatment, across specialties and Regional Health Systems.

With the agreement, Citrix XenDesktop® will deliver virtual applications and desktops for participating public healthcare institutions for five years, and is believed to be the first such agreement in the Asean public healthcare sector. IHiS designs and manages IT systems at all Singapore public hospitals, national specialty centres and polyclinics, supporting over 30,000 staff.
IHiS Chief Executive Officer, Dr Chong Yoke Sin, said: “The virtualisation technology will enable a consistent desktop experience for doctors and healthcare staff when retrieving latest data on the patient’s status across different healthcare facilities. This will promote efficient information sharing and seamless care integration along the care continuum.

“In this era of high adoption rates of tablets and smartphones, the flexible, virtualised environment will improve healthcare staff’s mobility and productivity, and thus patient care, without compromising data security.

“As data is not held in the staff’s PC, patient information is not compromised in situations when the device is lost. The centrally secured datacentre better protects patient data from intrusion or loss.”

Citrix Vice President, Asia Pacific, Mr Rob Willis, said: “Citrix has always recognised desktop virtualisation as a cornerstone for enterprise mobility. Our collaboration with IHiS enables us to seamlessly integrate the Citrix XenDesktop solution into the local public healthcare network’s IT infrastructure, ultimately minimising patient response time.

“We are delighted to work with IHiS to achieve its goals and we hope to continue supporting IHiS in its efforts to deliver the best healthcare technological solutions for Singapore’s public healthcare sector.”

As part of the IHiS agreement, Citrix will also provide training, examination certification and technical support to IHiS and its affiliates.

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